Clack WS-1 Leak during brine cycle?

[tkramer]

Hi,
I'm new to all the inner workings of the water softener so my lingo may be a bit off.

I was awake when the water softener went into backwash mode. Once it moves to the 60 minute brine section, I hear a gear that sounds like it's popping a tooth and water keeps slowly coming out the larger of the pipes into the drain. Is that normal?

[Akpsdvan]

In the brine draw and rinse there will be water going to the drain at about .5 gpm.. so that part sounds most likely normal.. but the tooth popping sound does not sound right..
Age of the unit and water quality?
Iron..
Hardness..

[tkramer]

I think the water hardness was ~40 so pretty hard and iron levels were low. I don't have the exact numbers in front of me. The unit is about a year old.

I do feel lots better knowing that some water should be flowing during the brine down the big line to the drain. I would say 1/2 a gpm would be in line with what I saw.

Thank you for the reply. I can sleep better now.

Tim