I've always thought Moen faucets had an exceptional line of styles but their "down the road" repairs are very aggravating. I just did a service call where a high-end Moen add on shower head fell apart inside, allowing parts to float into the shower pipe leading down to a Delta tub/shower faucet. Told the customer to take it back and buy something other than that particular showerhead. I favor Delta strongly for the repair aspect greatly. I've installed numerous brands such as Danze, Pegasus, Franke, Grohe, American Standard, Kohler, Delta, Moen. I've installed faucets that even the customer had no idea of the brand name.I tell any customer that knows they have a Kohler that it is a two-trip repair; one to look at what they have, then come back once I order parts for the valve. I hate working on Kohler faucets because of the lag time involved.
Their toilets I can live with but their faucets can be troublesome. I can't help that Delta has an ominent presence in my community as much as it does. Trac-packs were the common install for new construction.





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I tell any customer that knows they have a Kohler that it is a two-trip repair; one to look at what they have, then come back once I order parts for the valve. I hate working on Kohler faucets because of the lag time involved.
Their toilets I can live with but their faucets can be troublesome. I can't help that Delta has an ominent presence in my community as much as it does. Trac-packs were the common install for new construction.

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