Service replacement cost

[Rich B]

My electric service cable was severed probably by a truck. I came home from work to find this and no one reported it or stopped. The pole is across the street... a 2 lane road and the wires were laying in the street and still live from the transformer on the pole down to the broken cables in the road....

I called the police....and a local electrical business that I picked mostly by name and advertising locally.

They sent a tech within an hour or two.....he took a look.

The power company showed up about the same time....

They went ahead and butt spliced the ripped cable and had me back on line in a few hours at most...

My service is a 200 amp that feeds two meters as it is a 2 family home

The service and meter pans were 32 years old and I was thinking this was a good opportunity to replace that equipment. I had a probelm at one meter connection not long ago and was lucky to avoid a major problem then thanks to a friend who repaired it....he was a union electrician and jobsite foreman.

I was given some prices for various materials to replace the servcie. I chose plastic conduit with aluminum cables. New dual meter panel. All new and up to code ground rods and connections to the water piping system. No new panels or breakers.......One man did the job in one day....I stopped by and helped him as he was struggling to get the wires fed up thru the conduit. The new stuff had to jog offset a few feet to allow the head to rise higher than the cable anchor and form a proper drip leg area.......I was happy with the work but felt the price was rediculously high at $3800

I felt pressed to do it when I signed the agreement. The power was still down and I did not think the power company would do what they did.

I was hoping my homeowners insurance would help and it appears they will.....


BUT $3800 !!!! for a Service mast in PVC with 200 amp aluminuum cabling and it's maybe 20 feet......1 dual meter pan and 2 ground rods with proper connections and clamps to meet code....

A Permit was listed on the bill for $150 .....I decided not to pay in full untill I had a copy of the Permit application and inspection was completed and the service install was approved an stickered....No doubt this will happen as this is a well known local electricial company.....and the work looks fine.....

I feel this price was more than a little bit high and they took advantage of someone that felt they were in a bind.........but really was not as it turned out......I could have simply re anchored the original SE cable.....

I will never call them again and the company I work for is one they MIGHT need one day as we are in a field directly related.......

Opinions ????

[Ian Gills]

In the North East, which I like to think is one of the most expensive parts of the country to get things done as well as being much nicer than the West Coast, I recently paid $2150 for a service upgrade. This included a new meter box, a new service entrance cable, one ground rod, permit fees and a new 200 amp panel (I supplied the breakers). A higher quote was $3000 (for which that company would have supplied the breakers). I did not get PVC conduit which I guess would be more.

So it looks like you may have paid top dollar, considering you did not get a panel replaced, but you did get two ground rods and a double meter.

The work was also done in a hurry. You've got to expect to pay more with emergencies.

Accessibility is important too. Mine was all open since I have an unfinished basement.

Bottom line: it's probably at the high end if you had got quotes, but nothing unfair.

[Rich B]

Yes I am in the Northeast.......and we are used to being rammed from every direction......

A similar thing happened in 1978.....In the winter, an ice storm took down the service but that time it was impossible to reconnect.

I found an electrician and he built a temporary service and got us powered back up

He replaced everything from the pole down a few days later......New 200 amp SE cable into dual meter pan.....100 amp breaker outside in a Weatherproof box to meet code for one side.....2 new 100 amp panels with breakers inside......all new aluminum SE cable

Cost back then was around $1000 for the entire job if I recall right......it lasted 32 years except for a bad clip in one meter pan that started arcing a few years ago.......me and my friend fixed it...pulled the meter drilled and tapped a new hole for a bigger screw and it was good ever since....


I do everything myself that I can and I could have gotten this done as well as I work with 3 people that hold electrical licenses.....

Time and the ability to get it done quickly was definately the only reason I allowed myself to pay such a high price.....and the fact that it was something on my to do list anyway.......

[enosez]

If you felt the price was too high, you had the option to keep shopping.

YOU choose to accept this electrical proposal! and the company doing the work as you stated has done everything that was agreed upon.

Buyers remorse is a little late now. The time to haggle price is before the work is done not after.

Would it be alright if the company came to you and said we were thinking about the job we are doing for you and becasue of the increase in insurance premiums, we feel that an additional $200 for this job is in order.

[hj]

When someone gives you a price to do the job, as opposed to time and material, he has to anticipate EVERY possible glitch and charge as if it WILL occur. In addition, some companies WILL add a premium if they think the customer is in a bind and cannot take the time to get additional estimates. (In fact, some companies will CREATE the "emergency" and then capitalize on the fact that they are "on site" to take care of it immediately.) Once you sign the contract and the work is done, it makes no difference if he took 2 hours, or 2 weeks to do it, you are still liable for the price quoted. NO FAIR signing a contract and then deciding that the job was too easy and you should only have to pay for the actual time spent. Would you have been okay with him charging EXTRA if something had gone wrong and his price turned out to be too low for him to make a profit? You helping him so he did not have to pay a helper was a bonus, but doesn't count.

[jwelectric]

Be glad I wasn't the one doing the job. I think the price is way to damn low

[Rich B]

When someone gives you a price to do the job, as opposed to time and material, he has to anticipate EVERY possible glitch and charge as if it WILL occur. In addition, some companies WILL add a premium if they think the customer is in a bind and cannot take the time to get additional estimates. (In fact, some companies will CREATE the "emergency" and then capitalize on the fact that they are "on site" to take care of it immediately.) Once you sign the contract and the work is done, it makes no difference if he took 2 hours, or 2 weeks to do it, you are still liable for the price quoted. NO FAIR signing a contract and then deciding that the job was too easy and you should only have to pay for the actual time spent. Would you have been okay with him charging EXTRA if something had gone wrong and his price turned out to be too low for him to make a profit? You helping him so he did not have to pay a helper was a bonus, but doesn't count.

HJ your assessment is reasonable and logical. I have no problem with your explanation. I was HAPPY to find someone to help and resolve the problem but as you stated they added a premium for the situation.....

In the past it was unusual to me for the electric company to just hook up a severed servcie and that is what really drove me to sign the contract. I did not think I would be able to be reconnected without new equipment and the Tech leaned me in that same driection. That is what led me to sign the contract without hesitation.........

In the end it all worked out.....There are obvioulsy an endless supply of electricians who could have accomplished this servcie. I chose one from the phone book.......could have been higher...could have been lower I would guess.......


Caveat Emptor..........