I have a Kenmore Ultrasoft 100. Did not have soft water for a year so I started to troubleshoot. Salt was used up regularly so I suspect resin problem. Cleaned the venturi, changed the resin but still no soft water. I opened up the valve assembly to see if parts are OK. Everything looks fine. Did the diagnostic test as shown on the manual to see if regeneration is normal. Indeed goes through the whole regen cycle. I even observed the normal regen cycle to see if things are normal. It is. When in service, I checked by opening a tap to see if water is going through the softener, it does. I know because when I shut off the softener’s output valve, the water from tap stops flowing. An electronic diagnostic test don’t seem to show water flowing through turbine.
Thanks for any help.
Thanks for any help.