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Thread: Help Program Cole and Massey

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  1. #1
    DIY Junior Member rookws's Avatar
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    Default Help Program Cole and Massey

    I apologize in advance if this info is already out there but I can't find it and that is why I'm here. Like many others I recently purchased a house and I quickly realized I know nothing about water softeners.

    But this is what I do know:

    I have a Cole and Massey water softener that has a separate brine tank from the resin tank. The rated service flow is at 4 GPM. It has a digital display with 4 buttons: up/down arrows, program, and extra cycle.

    Now when I hold the Program button in for about 5 seconds it takes me to a screen that starts w/a H followed by a number such as "H------29". I assume this is my Hardness setting? It ranges from 1 - 128. Then if I hit the program button again I get a time setting and right now it's at 2:00 AM. After I hit Program button again I'm back to my current time being displayed which switches back and forth from current time to volume remaining.

    Finally to my question: How do I program this thing? At the moment I haven't done a water test to see where I am at so I won't have all the information you may need. Right now I'm just wondering how to set this thing up once I do have all the information.

    Any suggestions will be much appreciated. Thanks for you help.

  2. #2
    That's all folks! Gary Slusser's Avatar
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    They used to have a highly proprietary Fleck 5600 but it sounds as if you may have a 5600 with an SE timer. Go to
    www.Fleckcontrols.com and look at some pictures to find out what valve and timer you have.

    Then get hardness, iron and pH tests if you are on your own well, if not get the highest hardness data from the water company's web site and use it.

    Then you need to tell us what size softener you have by measuring the width and height of the resin tank or looking for a model number on a label on the straight sides of the tank; a model 948 means 9' x 48" tank and that is a 1.0 cuft softener.

    Then tell us how many permanent residents live in the house.
    Gary Slusser Retired (= out of business)
    Click Here to learn how to correctly size or program a water softener.
    CAUTION, as of Nov 12 2013 all YouTube videos showing how to rebuild a Clack valve have an error in them that can cause damage.

  3. #3
    DIY Junior Member rookws's Avatar
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    Thanks for the response. I will gather the information as soon as I can and then update you.

  4. #4
    DIY Junior Member rookws's Avatar
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    I have uploaded a couple of picks of the head unit. We are on well water and there are only two adults in the house. I won't be able to test the water until tonight so hopefully I'll have the results to you by tomorrow.
    Attached Images Attached Images   

  5. #5
    In the Trades Akpsdvan's Avatar
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    The good old 6600 from Fleck...
    There are two levels of programing.
    There is a hidden bottom that needs to be pushed for entering the sub level.

  6. #6
    DIY Junior Member rookws's Avatar
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    Aw, a Fleck 6600...good to know.

    Here are my results:

    Iron: 0
    Hardness: 25 grains or 425 ppm (I would say it's a smidge on the lighter side of 25 grains but definitely more than 15 grains)

    I just realize my test packet didn't include a pH test.

    NOTE: The resin tank measurements are approximates

    The height of my resin tank is 44'' and the diameter is 27''.

    With that said. Is there a rough estimate that you can provide me to go off of for my settings?

  7. #7
    DIY Senior Member Bob999's Avatar
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    Here is a link to the service manual for the Fleck 6600 valve.

    http://www.youfixh2o.com/downloads/(...vicemanual.pdf

    and here are the programming instructions:

    http://www.ohiopurewaterco.com/19107-insert4-01.pdf

    If you want to get more reasonable salt consumption, but with more frequent regenerations, you could program it for a capacity of 15,000 grains and a salt dose of 4.5 lbs--this gives an efficiency of about 3300 grains per lb of salt.

    To program the salt dose you need to know the size of the Brine Line Flow control (BLFC) which will probably be either .25 gpm or .5 gpm. Each gallon of water dissolves 3 lbs of salt so to get a salt dose of 4.5 lbs you need 1.5 gallons of water and if the BLFC is .5 gpm the time for brine fill would be set to 3 minutes (6 minutes if the BLFC is .25 gpm).

    Typically there is a sticker on the back of the valve that lists the size of the BLFC. If there is no sticker you will need to use the manual diagrams to locate the BLFC and physically find it and then use the manual information to identify the size.

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    DIY Junior Member rookws's Avatar
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    Well it's kind of sad to hear that I don't have the greatest water softener setup but it's what I got and w/all of your help I will set it up the best that I can.
    Last edited by rookws; 07-03-2010 at 06:04 PM.

  9. #9
    DIY Junior Member rookws's Avatar
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    My brine tank can easily hold 80lbs of salt so would it be ok to put in 40lbs and set the brine refill to 27 minutes (40/3/.5)?

    Also as far as the backwash and rapid rinse goes will 10 minutes each be ok?

  10. #10
    DIY Senior Member Bob999's Avatar
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    Quote Originally Posted by rookws View Post
    My brine tank can easily hold 80lbs of salt so would it be ok to put in 40lbs and set the brine refill to 27 minutes (40/3/.5)?

    Also as far as the backwash and rapid rinse goes will 10 minutes each be ok?
    You need to keep enough salt in the tank to cover the water. I recommend checking frequently and adding one bag at a time rather than filling the tank with salt because this makes servicing much easier if necessary.

    The salt dose is controlled by the brine fill and brine fill is done with each regeneration. So if you want a salt dose of 4.5 lbs and the BLFC is .5 gpm the brine fill time is 3 minutes.

    I recommend you use the following settings:

    Backwash: 10 min
    Brine/slow rinse: 45 minutes
    Fast rinse: 3 minutes
    Brine fill: 3 minutes (assumes salt dose of 4.5 lbs, capacity of 15K, and BLFC of 0.5 gpm)

    If there is no water in the brine tank now you will need to manually add water before putting the softener in service--enough to bring the level up to the inlet plus water for the first regeneration.

    Because this softener has been out of service and its condition is not known I recommend you do two back to back regenerations at max salt dose to ensure the resin is fully regenerated.

    You can do this by picking a time when there will be no water usage and:

    1. Manually add 4 gallons of water (this is in addition to the water necessary to bring the water level up to the inlet) and wait 3 hours for the brine to form. Do an immediate regeneration.

    2. When the regeneration is complete manually add 2.5 gallons of water (the softener will have added 1.5 gallons), wait 3 hours, then do the second immediate regeneration.

  11. #11
    That's all folks! Gary Slusser's Avatar
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    Quote Originally Posted by Bob999 View Post
    I recommend you use the following settings:

    Backwash: 10 min
    Brine/slow rinse: 45 minutes
    Fast rinse: 3 minutes
    Brine fill: 3 minutes (assumes salt dose of 4.5 lbs, capacity of 15K, and BLFC of 0.5 gpm)
    The backwash is too long for hardness only (no iron) and for a .75 cuft of resin.

    Also, if needed, have you calculated a reserve capacity?

    What if any calendar override should he use?

    The two back to back regenerations must be done with no water use during or between them.

    Two hours is sufficient for the brine refill water to produce brine. Starting the first regen at roughly 7:15pm and you will have the first finished by 9pm+/- add the water to the salt tank and then set the 2nd regen to start at 2am. That reduces the length of time of no water use to just the evening. Rather than adding the refill water by hand (for 12 lbs of salt) you can change the salt dose for 12 lbs (4 gals or 8 minutes) before starting the first regen.
    Gary Slusser Retired (= out of business)
    Click Here to learn how to correctly size or program a water softener.
    CAUTION, as of Nov 12 2013 all YouTube videos showing how to rebuild a Clack valve have an error in them that can cause damage.

  12. #12
    DIY Junior Member rookws's Avatar
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    So here are my current settings:

    Capacity: 19 (base off of 24k max cap. X 80%)...I guess.
    Backwash: 8 minutes
    Brine Draw/Slow Rinse: 50 minutes
    Rapid Rinse: 4 minutes
    Brine Tank Fill: 4 minutes

    Are these settings acceptable or is there a better option?

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