I believe this thread has been posted and removed from several other web sites due to the amount of bitter argument that ensues.
For the record. I think this is a bad decision on Clack's part. Far better would have been to remove those offending internet dealers from their program. However, clack has made a decision no doubt based on a lot of complaints from OEM's and local dealers that feel like their profits are being cut into. That may be true in some area but around here I doubt if it internet sales accounts for 1% of total sales. Most folks don't want to be bothered trying to install and figure out the whole thing. No doubt that Clack has had to field way more phone calls and E-Mails from customers that can not get satisfaction from their internet source but that's probably true of anything bought online. There are good dealers and bad dealers. There is also more to this than the OP has included and, no doubt I will be asked exactly what that "more" is but I will leave that between Clack and the OP to thrash out.