I just received a letter from Maria Chiclana of American Standard.
Here is a copy of the letter.
In response to Maria, I will say this.
When I refer to returns, I mean returns on products that I have been selling.
I can give you copies of my invoices for credit if you like, or I can post them here.
I can also give you copies of the emails that have been posted under "Reader Review"
I've been waiting for this letter, and I have saved all the emails.
I can post those here too if you like.
There are both positive and negative comments. Do you think I'm making up the positive comments too?
I never said the the "majority" of American Standard products have had problems, those are your words.
Also, I should mention that no plumbing company, including Toto has ever given me compensation.
You will notice that I have Google Adsense advertising on this site. I have never seen a Toto ad, or an American Standard ad on it. I have never taken advertising or money or compensation from any plumbing company.
I went through this whole thing with Consumer reports too and their lawyers too.
They didn't think a plumber should write about his work either.
This is just a web site put up by a plumber that has been helping people since 1974.
Best regards,
Terry Love
Here is a copy of the letter.
In response to Maria, I will say this.
When I refer to returns, I mean returns on products that I have been selling.
I can give you copies of my invoices for credit if you like, or I can post them here.
I can also give you copies of the emails that have been posted under "Reader Review"
I've been waiting for this letter, and I have saved all the emails.
I can post those here too if you like.
There are both positive and negative comments. Do you think I'm making up the positive comments too?
I never said the the "majority" of American Standard products have had problems, those are your words.
Also, I should mention that no plumbing company, including Toto has ever given me compensation.
You will notice that I have Google Adsense advertising on this site. I have never seen a Toto ad, or an American Standard ad on it. I have never taken advertising or money or compensation from any plumbing company.
I went through this whole thing with Consumer reports too and their lawyers too.
They didn't think a plumber should write about his work either.
This is just a web site put up by a plumber that has been helping people since 1974.
Best regards,
Terry Love
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