(206) 949-5683, Top Rated Plumber, Seattle
Results 1 to 5 of 5

Thread: Culligan water softener stuck on regeneration

  1. #1
    DIY Junior Member shiv's Avatar
    Join Date
    Apr 2010
    Location
    Santa Barbara
    Posts
    3

    Default Culligan water softener stuck on regeneration

    Hi,

    An old problem has re-surfaced and I was hoping to get some advice. My Culligan water softener is stuck on regeneration. It is supposed to come on at 1pm and finish, I guess, 2 hours later. It is now 5:20pm and it shows no sign of stopping. The dreaded eror code "E1" is also showing. I have hit the by-pass valve for now. The last time this happened I called the service guy, who was extremely helpful. He told me that the valve was stuck, somehow got it working again (I remember him asking me to give it a good tap), and did not charge me anything! I have tried tapping on the same place, but not too hard as I do want to break anything! But it does not seem to help at all. Can anyone suggest anything else I could try before calling for service again?

    The model seems to be a: "Culligan Medallist Plus Series 45 Water Softener with Soft-Minder Meter".

    Thanks,

    --shiv--

  2. #2
    In the Trades Akpsdvan's Avatar
    Join Date
    Dec 2009
    Location
    Alaska
    Posts
    1,464

    Default

    Sounds like the piston is stuck or the brine piston is stuck...

    How good are you with taking things apart and putting things back together?

    Age of the unit?
    Water? Iron ? hardness?

  3. #3
    DIY Junior Member shiv's Avatar
    Join Date
    Apr 2010
    Location
    Santa Barbara
    Posts
    3

    Default

    Quote Originally Posted by Akpsdvan View Post
    Sounds like the piston is stuck or the brine piston is stuck...

    How good are you with taking things apart and putting things back together?

    Age of the unit?
    Water? Iron ? hardness?
    I know I would not be good at taking apart this thing! The water hardness in my house is very high (according to the Culligan technician). The unit is about 10 years old.

  4. #4
    In the Trades Akpsdvan's Avatar
    Join Date
    Dec 2009
    Location
    Alaska
    Posts
    1,464

    Default

    If you are not good at a tare down of the valve it sounds like saddly time for the service tech... as either main or brine piston is stuck and the motor can not move it to the next spot.

  5. #5
    DIY Junior Member shiv's Avatar
    Join Date
    Apr 2010
    Location
    Santa Barbara
    Posts
    3

    Default

    Thanks for the advice. Will do!

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •