DigitalMan
New Member
1. The instructions call for a relatively small amount of caulk at the front sides (lower) of the walls. I'm thinking I should liberally caulk all along the bottom of all three walls (where they meet the receptor). Do you recommend this?
2. Should I caulk along the vertical seams? Or should I leave these alone, to let the water run down to the receptor? (Leaving a small gap in the caulk between the walls and receptor)
3. What is a safe and effective way of removing caulk from the smooth vikrell surface?
Before you say "read the manufacturer's recommendations," a little story. The installation guide recommends (as the primary method) using the supplied felt underlay with the receptor. The instructions also mention using a mortar base as an "option." Well, my box contained no felt underlay and neither did the other two boxes we opened at Lowe's. So I called Sterling and after a long pause they said "We no longer supply the felt." Why not, I asked. "We now recommend you install a mortar base." Well that would be nice to include in the instructions and on the Sterling web site. Instead, Sterling hasn't bothered to change their instructions nor their web site, which still says "Use the pad supplied." This is why I'm asking the experts instead of the customer reps at Sterling.
I thank you in advance.
2. Should I caulk along the vertical seams? Or should I leave these alone, to let the water run down to the receptor? (Leaving a small gap in the caulk between the walls and receptor)
3. What is a safe and effective way of removing caulk from the smooth vikrell surface?
Before you say "read the manufacturer's recommendations," a little story. The installation guide recommends (as the primary method) using the supplied felt underlay with the receptor. The instructions also mention using a mortar base as an "option." Well, my box contained no felt underlay and neither did the other two boxes we opened at Lowe's. So I called Sterling and after a long pause they said "We no longer supply the felt." Why not, I asked. "We now recommend you install a mortar base." Well that would be nice to include in the instructions and on the Sterling web site. Instead, Sterling hasn't bothered to change their instructions nor their web site, which still says "Use the pad supplied." This is why I'm asking the experts instead of the customer reps at Sterling.
I thank you in advance.