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Thread: New homeowner...existing water softerner...no manual...not regenerating

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  1. #1
    DIY Junior Member msomerville's Avatar
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    Question New homeowner...existing water softerner...no manual...not regenerating

    Well I moved into this home a few months back and now the water softener isn't regenerating properly (most time not at all). The first time I noticed something was off the brine tank didn't fill back up and there was a solid chunk of salt in the bottom. I was able to manually start another cycle, and everything seemed OK for a week or two. Some time went by when I noticed some discoloration and some odor from the water. At that time I was not able to get it cycled manually. Two days later it kicks on out of nowhere and when it is finished fills my brine tank up past what I believe is normal levels.

    I don't have a manual for this thing. I don't even know the manufacturer. There is a tag inside the control with Brookfield,WI USA. I know the city and state that at least part of the control is made now who made it???

    I have a link to my photobucket album with pictures of Water Softener.

    http://s833.photobucket.com/albums/z...er%20softener/

    Thanks for the help!

    Matt
    Last edited by msomerville; 02-15-2010 at 02:18 PM. Reason: spelling except I can't get that extra r out of the title

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    In the Trades Akpsdvan's Avatar
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    For starters it is a Fleck 9000 valve..

    Here is the link for the manual...
    http://www.pentairwatertreatment.com...al%2040944.pdf

    download the manaul.

    If the meter cable is not in the meter cap or in the timer assembly that will keep the unit from cycling when the gallons are used up and changing tank that is is service.

    Plug the unit in... meter will count the water used, but the unit will not be able to clean when it needs to. It will clean when your house has used 800 gallons.. number of people X 60gallons per person = gallons per day. Unit will clean when that 800 is used, no matter the time of day or night.
    Last edited by Akpsdvan; 02-15-2010 at 02:23 PM.

  3. #3
    DIY Junior Member msomerville's Avatar
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    Thanks for the manual. I had looked on their website before but had no clue what I was looking for.

    The meter cable is plugged in.

    It seems like some of the symptoms would maybe point me in the direction of some clogged screens/filters (just guessing here).

    Could the brine tube be clogged and not allowing the unit to function properly. Looking at some of the diagrams I have no desire to dive into some of the components...the brine tube maybe.

    Would it be something to try myself? It seems like if I were to tear into there, that the O rings should be replaced also (if this is even the problem).

    Thanks for the help.

  4. #4
    In the Trades Akpsdvan's Avatar
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    Quote Originally Posted by msomerville View Post
    Thanks for the manual. I had looked on their website before but had no clue what I was looking for.

    The meter cable is plugged in.

    It seems like some of the symptoms would maybe point me in the direction of some clogged screens/filters (just guessing here).

    Could the brine tube be clogged and not allowing the unit to function properly. Looking at some of the diagrams I have no desire to dive into some of the components...the brine tube maybe.

    Would it be something to try myself? It seems like if I were to tear into there, that the O rings should be replaced also (if this is even the problem).

    Thanks for the help.
    For the most part the injector on the twin does not get plugged, but it can happen... not letting the unit pull the brine out of the brine tank. another thing that can happen in letting more water into the brine tank is the brine piston. page 12 part #12 group.

    If you are handy with a good parts book,, then you should be able to do a good part or most of it.

    PM if you would like phone number..

  5. #5
    DIY Junior Member msomerville's Avatar
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    After looking at some of the diagrams I think I will call a pro. I don't want to get in there and screw something up and costing me more money. Thanks to you I now know the make and model. Now I just need to find someone reputable. I just feel a little foolish for calling someone out for something that may just need cleaned.

    This may be a dumb question, but is water softener repair a specialty or do most plumbers have the know how?

    Again thanks for all your help.
    Matt
    Last edited by msomerville; 02-16-2010 at 03:48 PM.

  6. #6
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    Depends on who you talk to. Most of the plumbers in my area have filtration and pump experience.

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