vnvet
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I'll try not to be too long winded here, you guys helped me with my well problem last year and gave me all the right answers...
When I built this house 4 years ago the only problem I had with the water was the sulfur smell, I talked to neighbor up the road and he said Culligan took care of his problem so I called them....the rep came out and said he knew exactly what I needed and sold me this 2 tank Iron Cleer system......he never tested our water, just ran his hand accross the inside of the toilet tank.
First 2 years it worked ok then I started to have low pressure problems, now it's to to the point where I've had to bypass it to have decent water pressure...I had Culligan come out last month, they charged me $170.00 to look at it, when the tech was there he told my wife I needed a rebed....another $700.00...she called me and put him on the phone, I said you have to be kidding me !!! he said it was plugged with iron....I told him I dodn't even know if I have Iron and only purchased this system to take out the sufur smell...he replies, oh...you don't even have the correct system for that !. I said well that's what you sold me, and that's about as far as that went and he left.....
I get a call from the manager the next day as to why I'm not happy....he says you need a rebed every 3-4 years, I said ok..your tech says I don't even have the correct system...no reply to that, and just a bunch of one word answers to my questions...
After a couple of weeks of my wife bitching about the smell I call them and say ok come do the rebed...They make an appointment to come pick up my tank.....the tech shows up, works on it a while and tells the wife I don't need a rebed...he has repaired it and it's no charge...
Now 2 weeks later I'm back in the same boat, no pressure and I've had to bypass it..
So my question is what do you think, do I need a rebed?....should I toss this POS and get something else? I don't really want to pay these guys any more money because I don't think they are an honorable bunch.
When I built this house 4 years ago the only problem I had with the water was the sulfur smell, I talked to neighbor up the road and he said Culligan took care of his problem so I called them....the rep came out and said he knew exactly what I needed and sold me this 2 tank Iron Cleer system......he never tested our water, just ran his hand accross the inside of the toilet tank.
First 2 years it worked ok then I started to have low pressure problems, now it's to to the point where I've had to bypass it to have decent water pressure...I had Culligan come out last month, they charged me $170.00 to look at it, when the tech was there he told my wife I needed a rebed....another $700.00...she called me and put him on the phone, I said you have to be kidding me !!! he said it was plugged with iron....I told him I dodn't even know if I have Iron and only purchased this system to take out the sufur smell...he replies, oh...you don't even have the correct system for that !. I said well that's what you sold me, and that's about as far as that went and he left.....
I get a call from the manager the next day as to why I'm not happy....he says you need a rebed every 3-4 years, I said ok..your tech says I don't even have the correct system...no reply to that, and just a bunch of one word answers to my questions...
After a couple of weeks of my wife bitching about the smell I call them and say ok come do the rebed...They make an appointment to come pick up my tank.....the tech shows up, works on it a while and tells the wife I don't need a rebed...he has repaired it and it's no charge...
Now 2 weeks later I'm back in the same boat, no pressure and I've had to bypass it..
So my question is what do you think, do I need a rebed?....should I toss this POS and get something else? I don't really want to pay these guys any more money because I don't think they are an honorable bunch.