I have been exploring these forums and you all seem very knowledgable.
I have purchased and installed a Clack WS1 metered softener and it doesn't seem to be softening correctly.
We believe everything is hooked up correctly and that maybe it's just not programmed correctly.
We have emailed the company we bought from but haven't yet heard a response.

Technical Specifications
64,000 grain water softening capacity
15" X 17" X 36" brine tank
12" X 48" softener tank

We have a family of 4 - 2 adults and 2 young children. 2 baths
Our water hardness is 38 and we live in the country with a well.
Can anyone please help us figure out if it's programmed correctly??!!