Lexi3130
New Member
Last June had to replace water heater. It's a townhouse, with limited space. Plumber said that only HWH that could be installed was BW Defender. When the utility closet doors are closed the pilot goes out. The changed several parts over the past several months and I have lived with the doors open to keep the pilot from going out.
BW states that there is not enough air exchange - had NO PROBLEMS with past two HWH. Just spent $600 to have custom louvre doors installed on the utility closet and laundry room. Doors installed on Wednesday and pilot is still going out!!!
I ended up here in total frustration. I've contacted another plumber to assess the situation because I've spent $1600 for a BW HWH that isn't doing what it shoud be doing.
Any help or thoughts would be greatly appreciated!!
BW states that there is not enough air exchange - had NO PROBLEMS with past two HWH. Just spent $600 to have custom louvre doors installed on the utility closet and laundry room. Doors installed on Wednesday and pilot is still going out!!!
I ended up here in total frustration. I've contacted another plumber to assess the situation because I've spent $1600 for a BW HWH that isn't doing what it shoud be doing.
Any help or thoughts would be greatly appreciated!!