I received a message from specialist in Intellectual Property in the software industry about this very question.
He seems to think that I'm making this stuff up.Personally I suspect your claim about Toto being "99% perfect", because I suspect you may have a profit motive in trying to make the Toto look good. A specialist in Intellectual Property.
As a retail salesman, and an installer of product, I keep track of how many units I sell, and how many have been returned.There are even numerous posts on your own forum about defects in Totos, which you haven't deleted. This would seem to imply that there may be greater than 1% Totos out there. So, that's why I asked how you are defining your "defect rate".
I divide the number of returned items by the number of sold units.
Pretty simple I think.
Lets see how this goes.
If I do a quick search over a short period of time I get:
3,458 TOTO toilets sold
4 returned for replacement.
So if I divide 4 by 3,458 I get 0.1156%
So that pretty close to 1/10 of one percent returns.Correction by Gary
4/3458=0.0011567. You have to multiply the answer by 100 to get per cent. So it's 0.1156738% ;-)
Or 99.88 percent still out there in homes.
Jakeru, would you care to comment?
I understand that you have installed two toilets?
Correct me if I'm wrong here.
Of which you have had 100% problems with
American Standard Cadet 3, should have had the bowl replaced, but you repaired it instead of returning it.
Kohler Pressure Lite, needed the bowl replaced, but you ground the bowl rather then returning it.