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Thread: Toto Aquia dual flush toilet product review, comments and posts.

  1. #151
    DIY Junior Member blues's Avatar
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    Thanks again, Terry. I also suggested to my kids to throw in a toilet paper before the big one. Hope it works.

  2. #152

    Default Love the Acquia III and a question about cleaning products

    Had the Acquia III installed about eight months ago. Excellent performance, even with the challenge of a bout with an intestinal organism. We saved a lot of water over those few days, thanks to the AIII.

    My question is about cleaning products for the toilet. The Toto materials say not to use any products with chlorine, but I haven't been able to find any toilet cleaners without chlorine. Can anyone sugggest a product?

    Love the softclose seat--it's a bit of a problem when I use a toilet without the feature, because I have gotten in the habit of flipping the seat closed and walking away. Works fine for softclose, but for normal close--noisy! Oops.

    I'm not sure that the dual flush is functioning correctly--it seems to sound the same whether I use the small or the large flush. I'll do more research and ask questions on that later.

    Great forum. Thank you so much.

    -Casey

  3. #153
    Customer Service Manager Plumbing Wholesale Peanut9199's Avatar
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    A store brand name would be "Clorox" "Green works" even though it is from Clorox it doesn't contain any bleach.
    http://www.greenworkscleaners.com/pr...il.php?id=ntbc

    if you want a do it yourself, i use Vinegar and baking soda.
    Not only does it clean; according to Heinz company information, the same vinegar that you can buy at the store as a condiment actually kills 99 percent of bacteria, 82 percent of mold, and 80 percent of viruses.

  4. #154

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    Thanks, Peanut9199. Since I already have the vinegar and baking soda, I could try that cheaply! It should be an interesting foaming reaction, if I recall my science fair days.

    Love your avatar. My grandpa used to send us Mr. Peanut memorabilia all the time. I still have the little set of plastic mugs. One is even peanut-colored.

  5. #155
    DIY Junior Member patp's Avatar
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    Just purchased this toilet two weeks ago. Looks great, flushes pretty good although noticed the need for brushing the inside of the bowl on occasion. My only complaint is with the half flush. It doesn't seem to actually fully flush as the water level never goes low enough to clear. If I do a full flush, I definitely see a proper flush taking place with water going low enough to fully clear the drain.

    Any suggestions on how to change this? Do I need to change the amount of water that drains from a half flush?

  6. #156
    DIY Junior Member greeneyed's Avatar
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    Quote Originally Posted by Terry View Post

    You may need longer pushrods on the button.
    If you call Toto tech support, they can mail you longer pushrods, sometimes a rod 1/4" longer is all that is needed.
    In the interim, you can place a coin under the button to space it out a bit.
    Thank you so much for this simple and perfect solution! My new Toto Aquia was installed last night and used for the first time this morning. I studied this forum before purchasing it, relying on the advice from Terry and the other folks who post here over the opinion of the salesperson at a local high-end plumbing store, who told me that I wouldn't be happy with the toilet (and then tried to sell me a cheaper model from a different company - maybe she's on their payroll, I'm not sure). Imagine my dismay when I flushed the toilet this morning and found that even the paper didn't go down! My spouse was furious with me - four days before Christmas, one day before company arrives, and I've installed an expensive toilet that doesn't do what it needs to do - and insisted that I call the plumber right away. I figured I'd check back here before I called for help, see if I had missed anything, and look here, the very advice I needed. I set a penny under each pushrod and the toilet now works perfectly. I'll call Toto about the longer pushrods today, but in the meantime, if a plumbing forum could produce a merry Christmas, this one has!

    Thanks for all the good advice in these forums; they're incredibly useful.

  7. #157
    DIY Senior Member Runs with bison's Avatar
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    Quote Originally Posted by Terry View Post
    You may need longer pushrods on the button.
    If you call Toto tech support, they can mail you longer pushrods, sometimes a rod 1/4" longer is all that is needed.
    In the interim, you can place a coin under the button to space it out a bit.
    Terry, if Toto listens to you (and they certainly should) and/or you have a good contact, perhaps you should suggest they add an optional set of longer push rods to the tank hardware baggie. They could also update instructions/troubleshooting guide to explain what to do if this issue appears.

  8. #158
    Forum Admin, Expert Plumber Terry's Avatar
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    Aquia II in West Seattle



    All toilets have a water supply.

    Kurts was on the far right.

    A water supply should have been on the left.
    It was a trick hooking that one up. We had to use two supply lines, one was a Delta end, that allows a standard 3/8" end to thread onto the male threaded end from the Delta style supply. ( I'm putting that information down for the plumbers that could use that trick) We keep a few on the truck, just in case we find bizarre out there on the job. It saves an hour or two sometimes. Terry
    Last edited by Terry; 04-16-2010 at 09:03 AM.

  9. #159
    DIY Member Firemark's Avatar
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    Default Short Push Rods?

    Quote Originally Posted by Runs with bison View Post
    Terry, if Toto listens to you (and they certainly should) and/or you have a good contact, perhaps you should suggest they add an optional set of longer push rods to the tank hardware baggie. They could also update instructions/troubleshooting guide to explain what to do if this issue appears.
    I'm surprised by the photo of the short push rods. I bought 2 of the Aquia III's and both came with much longer rods.

    Is there a QC problem at Toto or did they start running low on stock and start cutting them in half?
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    Last edited by Firemark; 01-01-2010 at 07:31 PM.

  10. #160
    Forum Admin, Expert Plumber Terry's Avatar
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    I'm surprised by the photo of the short push rods.
    The Aquia one, Two and Three have different tanks and bowls.
    Push rod lengths will be different in all three.

  11. #161

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    I installed an Aquia ADA and an eco-drake ADA a year ago this week. I originally purchased two Aquia, but had to trade one due to space limitations.
    After initial installation, just for grins I used the small button after a big job, and it flushed perfectly, and removed everything. Since that time, over a year, the large flush button has never been used on this toilet, and can only remember having to use the brush, perhaps twice, at most.
    I like both toilets, but the Aquia is a winner for sure. I installed it out of the box, with no adjustments required, and no problems ever encountered.
    I'm sold and would never buy any other brand....

  12. #162
    DIY Junior Member missantarctica5's Avatar
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    Question Aquia Dual Flush/Ultimate/Ultramax 1.28

    Hi Terry,

    Who knew I could spend so much time and take so much pleasure out of reading about toilets? :-) I have been lurking your site for a few years now and taking your advice.

    I installed 2 Toto Ultimates in the main bathroom (2006) and ensuite (2007) (I think that they are 1.6 gpf models) and loved them.

    I then installed an Aquia III dual flush in my powder room (2009) and have had little success with it. I tried putting quarters on the flushers and they just fell into the tank after a couple of flushes. Toto sent me longer straws, and the only result was the flushing buttons stick up very high and look odd. The only way I can make the 0.8 liquid flush take even one small piece of toilet paper is to hold it down for a 3-count, which I think is overriding the low flush. The solid side, I also have to hold down for a 3-count. I am also not impressed when I have to clean the bowl after every solids "event" - it seems that I am the only one in the family who notices...

    We are building a new home and I want to install 3 x Ultimate 1.6 gpf. But seems that now only 1.28 gpf models are now available. Do they work as well as the 1.6? This forum doesn't seem to distinguish between the two. I am not concerned about the increased water use of a 1.6 because we are also installing a BRAC system that recycles the shower and bath water for toilet flushing.

    Thanks!

  13. #163
    DIY Member Firemark's Avatar
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    Default Check Flush Valve setting

    Misantartica

    I have 2 of the Aquia III's and have no flush issues at all. You may have a setting issue with the flush tower.

    I still have the original install instructions scanned and cut/pasted a portion showing how to check/adjust the Flush Valve tower for the partial flush.

    You can also find a video to two with the flush demo's for both the .9 and 1.6flushes to compare to how your toilet is performing.

    Hope this helps. Otherwise the many experts on this site should be able to point you in the right direction.

    P.S. I know you don't seem that concerned about water usage but my first full quarter water bill just arrived since the Toto's were installed. Overall, usage is down 30% in the quarter compared to the same period last year with old 3.5GPF Mansfields.
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    Last edited by Firemark; 01-15-2010 at 06:30 PM. Reason: Water usage results

  14. #164
    Comments by readers Reader Review's Avatar
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    Default TOTO Aquia CST416M

    Terry - Thanks again! We absolutely love our new throne - the install went smooth as silk!
    Thanks!
    Ted
    Sammamish WA

  15. #165
    DIY Junior Member missantarctica5's Avatar
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    Thanks Firemark. I have adjusted it (might have been a little low) and will try this for a while.
    I am very concerned about water conservation and the environmental impacts of wasting this resource. The reason I am not concerned about water use in my new house is that we are going to install a Brac system which will filter and collect the water from showers and use for flushing toilets. So I hope I won't be paying for any new water used only to flush.

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