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Thread: customer calls ,water heater problems

  1. #1
    General Contractor Carpenter toolaholic's Avatar
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    Jul 2005
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    Marin Co. Ca.
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    Default customer calls ,water heater problems

    no flame burner won,t lite. I pull burner assy., replace thermo cpl.the cold feed has been weeping above the w. h. the top of burmer has an accumulation of wet moist rust. i suspect pin hole leak. they have hot water now i recomended replacement, soon! was i right guys? wan,t to go witn the best any suggestions? T. I. A TOOL

  2. #2
    Master Plumber master plumber mark's Avatar
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    Talking what brand ????

    thats criticle---need to know--- informaiton

    how old, the new style sealed combustion??

    if its a new FLAME LOCK Whirlpool unit, you got troubles anyway...
    their is a recall on that brand right now

    but yes its probably leaking,

  3. #3
    Master Plumber Dunbar Plumbing's Avatar
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    Gotta link to that recall MPM?

  4. #4
    General Contractor Carpenter toolaholic's Avatar
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    Default thank,s mark

    ordered new A O Smith today.customer said it was about 10 yrs old [propane], they live a ways out,and don,t wan,t a flood some nite. there,s plenty of money, so why not be safe. i didn,t want to untie the blanket so i don,t know the brand. i read your other post on w.h trs. and it,s obvious you know what,s happening. thank,s tool

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