It sounds like you have a "push buttom diverter". 3 options you can do
1) unsrew the diverter fro m the valve body and clean it with vinegar and water, then lubricate with silicone grease
or
2)Call moen, 1-800 number and explain your problem. They may send you a new diverter free of charge
or
3) abandon the diverter and replace your spout with a diverter spout (I don't recommend this, but its an easy fix)





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