Hello,
First time post-er here... Looking for some specific help, and can't quite find it anywhere. Your help is much appreciated! So here's my deal:
I've hired a contractor to remodel our bathroom. It was fairly straight forward, really. I purchased a Delta 1824 Innovations Jetted Shower system (1 shower head, 2 jets fixed by handle) that is installed in a tiled shower enclosure. It's been completely installed for nearly 2 months now, and neither the plumber nor my GC can't figure out why it's not working. Here's what I can tell:
- BIGGEST ISSUE: there is no control changing the water direction from the jets to the shower head. Water only comes out both, and fairly weak. NOT enough to take a shower...
- the diverter handle is upside down (this is the handle between the jets)
- hot and cold are backwards
My GC tells me that he (and not the plumber) replaced the 'diverter valve' but it didn't correct the issue. It didn't change anything! I don't really trust that he is doing his fair share of due diligence in trying to rectify the problem. Neither do I think he is telling the plumber what the problem is either, so the plumber doesn't really know what's going on. I would call the plumber myself if I knew his number. I also would get another plumber just to look at the setup, but that would mean even more money and my GC is literally tapping me out of funds... So I'm stuck.
Is this a problem that anyone has ever seen before? Is there a solution to this without having to rip out the labor intensive tile work?
FYI, here's a few things about our fairly standard setup, in case you are wondering:
- this is a new shower, there was nothing there before
- the shower has never worked correctly. But looks pretty damn sharp!
- this bathroom is on the 2nd floor, all new copper going to the shower
- water heater is in basement
- all shutoff valves are wide open (including the new valves in the bath in question).
- website: http://www.deltafaucet.com/bath/details/1824-74.html
First time post-er here... Looking for some specific help, and can't quite find it anywhere. Your help is much appreciated! So here's my deal:
I've hired a contractor to remodel our bathroom. It was fairly straight forward, really. I purchased a Delta 1824 Innovations Jetted Shower system (1 shower head, 2 jets fixed by handle) that is installed in a tiled shower enclosure. It's been completely installed for nearly 2 months now, and neither the plumber nor my GC can't figure out why it's not working. Here's what I can tell:
- BIGGEST ISSUE: there is no control changing the water direction from the jets to the shower head. Water only comes out both, and fairly weak. NOT enough to take a shower...
- the diverter handle is upside down (this is the handle between the jets)
- hot and cold are backwards
My GC tells me that he (and not the plumber) replaced the 'diverter valve' but it didn't correct the issue. It didn't change anything! I don't really trust that he is doing his fair share of due diligence in trying to rectify the problem. Neither do I think he is telling the plumber what the problem is either, so the plumber doesn't really know what's going on. I would call the plumber myself if I knew his number. I also would get another plumber just to look at the setup, but that would mean even more money and my GC is literally tapping me out of funds... So I'm stuck.
Is this a problem that anyone has ever seen before? Is there a solution to this without having to rip out the labor intensive tile work?
FYI, here's a few things about our fairly standard setup, in case you are wondering:
- this is a new shower, there was nothing there before
- the shower has never worked correctly. But looks pretty damn sharp!
- this bathroom is on the 2nd floor, all new copper going to the shower
- water heater is in basement
- all shutoff valves are wide open (including the new valves in the bath in question).
- website: http://www.deltafaucet.com/bath/details/1824-74.html