You can't get 45K in a 1.5 cuft softener with 15.5 lbs.
Post the rest of the programming; every field in both the dealer side of the computer and the consumer side.
Are you on city water or your own well?
How many permanent residents in the house?
Who did you buy it from?
Post pictures of the installation, including the drain line. Quote this post and answer the questions and we'll have you fixed up soon.