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Thread: Norton Antivirus shuts off if not renewed

  1. #1
    Extreme DIY Homeowner Scuba_Dave's Avatar
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    Default Norton Antivirus shuts off if not renewed

    Norton Antivirus shuts off if not renewed
    Well I wasn't aware of this - bought NAV 2008, free upgrade to 2009
    I'm used to every AV product I have ever used simply stopping the updates

    Nope Norton SHUTS IT OFF when the subscription expires
    Unless Norton changes this I've used their product for the last time
    In addition their "online" renewal is DOUBLE the cost of buying THE SAME SOFTWARE from other vendors

    AND - I just found out if you Renewed IN ADVANCE of your renewal date YOU LOST the remaining time on your subscription
    So they have %$#@#!! me over in the past

    http://www.geek-news.net/2008/09/sym...n-lawsuit.html

    EXTREMELY unethical business practices in my opinion

    For now I've installed AVG
    Not sure if I will stick with that or go with something else
    DIY Handyman (not 4 hire)
    I have enough to do to my own house

  2. #2
    Customer Service Manager Plumbing Wholesale Peanut9199's Avatar
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    Nope Norton SHUTS IT OFF when the subscription expires
    If you buy a one year subcription, why wouldn't you expect it to stop after one year?

    AND - I just found out if you Renewed IN ADVANCE of your renewal date YOU LOST the remaining time on your subscription
    So they have %$#@#!! me over in the past
    Sorry again, if you are buying a "year" subscription, why would you install it if you still have time left on your original subscription.

    When you install it in December it says "Your subscription expires Dec..." the following year, so if you install the update in September of next year wouldn't you expect it to say "Your subscription expires Sept..." of next year?

    Not trying to be condenseding just not sure how the lawsuit would work?
    Last edited by Peanut9199; 09-22-2009 at 06:10 AM.

  3. #3

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    So true Peter.

  4. #4
    Extreme DIY Homeowner Scuba_Dave's Avatar
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    Quote Originally Posted by Peanut9199 View Post
    If you buy a one year subcription, why wouldn't you expect it to stop after one year?

    Sorry again, if you are buying a "year" subscription, why would you install it if you still have time left on your original subscription.

    When you install it in December it says "Your subscription expires Dec..." the following year, so if you install the update in September of next year wouldn't you expect it to say "Your subscription expires Sept..." of next year?

    Not trying to be condenseding just not sure how the lawsuit would work?
    In the past Norton simpy stopped processing all updates
    It did not shut off
    Oh wait, I said that already

    WRONG again, Norton warns you in ADVANCE that your subscription will expire in 30, 90 days
    If you upgraded BEFORE your current license expired you lost the remaining time on the existing license
    Norton has already admitted this was a problem

    WRONG again, the lawsuit has already gone to court & Norton is settling
    The deadline for filing to receive a $15 credit has already passed

    So WRONG Cookie
    DIY Handyman (not 4 hire)
    I have enough to do to my own house

  5. #5
    Customer Service Manager Plumbing Wholesale Peanut9199's Avatar
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    Default

    Quote Originally Posted by Scuba_Dave View Post
    Norton Antivirus shuts off if not renewed
    Well I wasn't aware of this - bought NAV 2008, free upgrade to 2009
    I'm used to every AV product I have ever used simply stopping the updates

    Nope Norton SHUTS IT OFF when the subscription expires
    Unless Norton changes this I've used their product for the last time
    In addition their "online" renewal is DOUBLE the cost of buying THE SAME SOFTWARE from other vendors

    AND - I just found out if you Renewed IN ADVANCE of your renewal date YOU LOST the remaining time on your subscription
    So they have %$#@#!! me over in the past

    http://www.geek-news.net/2008/09/sym...n-lawsuit.html

    EXTREMELY unethical business practices in my opinion

    For now I've installed AVG
    Not sure if I will stick with that or go with something else
    Quote Originally Posted by Scuba_Dave View Post
    In the past Norton simpy stopped processing all updates
    It did not shut off
    Oh wait, I said that already

    WRONG again, Norton warns you in ADVANCE that your subscription will expire in 30, 90 days
    If you upgraded BEFORE your current license expired you lost the remaining time on the existing license
    Norton has already admitted this was a problem

    WRONG again, the lawsuit has already gone to court & Norton is settling
    The deadline for filing to receive a $15 credit has already passed

    So WRONG Cookie

    If your subscription is for one year why would you expect it to continue to work update or not?
    I use Norton and every year i update it, why would you use a Antivirus program that doesn't update? New viruses pop up everyday.

    Norton saying there is a problem and settling, does not mean they are wrong it just means they don't want to make existing and future customers mad, i do it all the time (remember customer is always right, even when most times they are wrong).

    It's true it should give you notice, but i guess when it shuts off you'll know.

  6. #6

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    huh? you talking to me?

  7. #7

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    I am just agreeing with Peter. Peter is actually right.
    Last edited by Cookie; 09-22-2009 at 08:31 AM.

  8. #8
    Extreme DIY Homeowner Scuba_Dave's Avatar
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    No, Peter is actually wrong
    I do not have a single software program (now that I have dumped Norton) THAT STOPS WORKING after 1 year
    And I have HUNDRED's of programs all the way back to Windows 386
    I have also worked with thousands of programs in the IT field
    Updates stop, & after a few years all support stops

    There isn't another AV program I know of THAT STOPS WORKING
    They stop giving you updates
    BUT THEY DON'T STOP working & protecting you from past Virus issues
    DIY Handyman (not 4 hire)
    I have enough to do to my own house

  9. #9
    Plumber Cass's Avatar
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    I do...I have Stopzilla and it stops if not renewed on the 1 year date...

    Why don't you have it automaticly renew...then no problems...??

  10. #10
    Customer Service Manager Plumbing Wholesale Peanut9199's Avatar
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    Default

    Quote Originally Posted by Scuba_Dave View Post
    No, Peter is actually wrong
    I do not have a single software program (now that I have dumped Norton) THAT STOPS WORKING after 1 year
    And I have HUNDRED's of programs all the way back to Windows 386
    I have also worked with thousands of programs in the IT field
    Updates stop, & after a few years all support stops

    There isn't another AV program I know of THAT STOPS WORKING
    They stop giving you updates
    BUT THEY DON'T STOP working & protecting you from past Virus issues
    I know i read your profile that says you were in IT, which again i would ask because you would know better than anyone why you would use a Antivirus program when you are not getting updates regularly.

    To use a program hoping no new virus will hit you and only old ones will is taking a big risk.

  11. #11
    Plumbing Designer FloridaOrange's Avatar
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    Default

    Norton always used to continue to work, just didn't update the virus definitions after the time was up. Actually, most antivirus programs used to work that way IIRC.

    Dave, we use AVG at work and haven't had a problem. I run it at home and also never had a problem.

    I've also used antivast (?) without issue.

    I have hated running Norton for years. I used to be a cad manager for an engineer and that program caused so many issues and at best slowed stuff down to an unacceptable level.

    No Norton anything or McAffy either.
    Matt
    Semi-professional plumbing designer
    Enjoying life in SW Florida

  12. #12
    Master Plumber master plumber mark's Avatar
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    Talking quicken screws you

    Quote Originally Posted by Scuba_Dave View Post
    No, Peter is actually wrong
    I do not have a single software program (now that I have dumped Norton) THAT STOPS WORKING after 1 year
    And I have HUNDRED's of programs all the way back to Windows 386
    I have also worked with thousands of programs in the IT field
    Updates stop, & after a few years all support stops

    There isn't another AV program I know of THAT STOPS WORKING
    They stop giving you updates
    BUT THEY DON'T STOP working & protecting you from past Virus issues

    with quicken if you have a pro2004, or 05,
    they wont support it anymore and force you to upgrade to 2009 for about 189.00, I thought that was pretty crappy

    then they try to insist that you need to pay them another 150 becasue you are useing their program on more than 3 computors...

    I have had it that way since 04 and I got very irate about this,
    and they let it slide...
    but they tried to shake me down for that extra $150/

  13. #13
    Extreme DIY Homeowner Scuba_Dave's Avatar
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    Default

    I'm still using Quicken 2002, still works & does everything I need it to
    Just as a lot of the software I have & use
    I didn't upgrade to Vista (& wish I had not) until my last building permit/plans were done
    I didn't want to try the old version on Crapista
    I've worked for several companies that still have DOS & windows 3x machines running
    They have specific software that they use once a month on these machines
    To upgrade would cost $1500-$3k per PC
    So they save that $$ with every new OS that comes out

    I have tons of software dating back 10 years or more & it all still works
    The only exception is Norton

    Quote Originally Posted by Cass View Post
    I do...I have Stopzilla and it stops if not renewed on the 1 year date...

    Why don't you have it automaticly renew...then no problems...??
    Their nice convienent auto update is a rip-off - $60 for one year
    Last edited by Scuba_Dave; 09-22-2009 at 05:34 PM.
    DIY Handyman (not 4 hire)
    I have enough to do to my own house

  14. #14

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    AVG is free forever, and never shuts off, can't get any better than that.
    DANG!

  15. #15
    Plumber jimbo's Avatar
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    Default

    Norton pissed me off a couple years ago. I did NOT get emails warning that my subcription was going to expire. I just woke up one moring to an email that said...."sorry, your antivirus expired and your computer is not protected".\

    I dumped them, and have been using Kaspersky for a few years, with no problems. They are a little expensive, and others I know recommend nod32 from ESET.

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