We have been told by three different appliance repair guys that hard water is damaging our hot water heater and dishwasher, both of which are 4 years old. We have had to replace the heating element on both, and we now have to replace the upper spray arm on the dishwasher (we may just buy a new dishwasher).
We've decided that we definitely need a water softener before we have to make more repairs and before our washing machine is the next victim. But I've asked a few of my neighbors if they've had the same issues, and they have not. We all have the same water - city water drawn from wells as well as the Delaware River. So why would they not have the same problems as us? Is it possible that the hard water isn't the problem after all?
(Our water company's annual water report indicates that our water hardness is in the range of 3.6-14.3 gpg. I used a test that I got from Lowes and got basically the same result.)
Thanks in advance for any advice...