I spent the day selling softeners, 3 of them, and sending tracking and instructions and catching up on emails. Those softeners will be installed by my customers.
I also got a call from a customer in San Antonio. His softener will be there Wednesday. He wanted to know if I knew any plumbers there because he had a plumber tell him $3,000 to install it. He had been looking at Ecowater and they offered to do it for $1300. I don't know any plumbers there so he's looking for another plumber.
I see there's a number of people here down on DIYers. That explains a lot of the bickering.
I'm all for DIYers and helping them. I've been one since 1961 and only recently have I paid someone to do something I could do myself or that I could learn to do. There are many guys that are the same way.
Obviously you have no experience in selling to DIYers or you wouldn't ask if I disclose servicing. The people that buy online service their own softeners. Accept it because that is what they do because they WANT TO. A lot of your softener customers will want to do the same when their softener doesn't work right. I get more calls from local dealers' customers than any other group. You can see them posting all over the internet too.
You do realize that anyone that knows how to solder etc. has at some point in the past had to learn how to solder right? They weren't born with the ability to solder. Many people want to learn and do, I help them learn how.
Yes I help my customer and earn a living at it too. You too earn a living selling things right? I doubt you help your customer learn how to do anything though because you're short sighted and probably selfish wanting every penny you can get from your customer. That's not me.
LOL you think someone that can't install the softener themselves is over their head... Really! LOL
If you don't like DIYers and them buying online, why are you in a DIYer forum?
Blah ... Blah... Blah
I like that, blah blah blah, can i use that sometime? LOL.
I was not offending you, i really meant i just like the blah blah blah, lol.
has nothing to do with you or gary, lol. I like the term, i think it is funny.
No offense taken ... getting through to some people just gets very tiresome.
To think they created another whole category for us (lol)