brine softwater problem

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softwateruser

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I have a fleck model 5600 or 5600 econominder water softener that is not producing soft water. Is there a formula to clean the system? I had a technichan tell me how to clean the system but have forgotten the formula.
 

softwateruser

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1. I had a tech tell me you can remove all of the salt and put something like vinager in the brine tank, but I don't remember the formula, then regenerate. then when it's done go back to the salt.

2. The only trouble shooting I did was to make sure the brine tank had salt and then I waited to make sure after regenerating that the salt level had gone down so I knew it was working. And tried regenerating manually.

3. yes

4. 9 years old

5. the water is up about a forth or third of the tank.
 

Gary Slusser

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I've never heard of using vinegar in a softener. You'd need a lot, and I wouldn't do it.

If the water level in the salt tank is higher than normal, that means the control valve isn't sucking salt water correctly. The usual cause is lose brine line connectors, a blocked injector and/or injector screen or a kinked/blocked drain line.
 
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