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Thread: Toto Eco Drake - finish quality not as expected

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    DIY Junior Member ifurita143's Avatar
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    Mar 2009
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    Default Toto Eco Drake - finish quality not as expected

    I just bought my first toilet - a Toto Eco Drake (C743E bowl, ST743E tank). I chose it due to the great reputation of Toto toilets on this forum, even though it costs nearly double the equivalent Home Depot special here in Canada.

    I haven't installed it yet, so I can't speak to the flush performance. But I must say I'm disappointed by the finish quality, given that above-mentioned price premium.

    As you can see from the photos below, they seem to have cut every possible corner when applying the glaze. The underside of the bowl is not completely covered, nor is the back of the tank. Probably not something I'll notice once it's installed, but I was expecting more from a Toto.

    Of greater concern is the fact that the trapway is not completely glazed, as trumpeted in all of the Toto literature. The top and sides of the trapway are glazed, but not the bottom. The store had another bowl but it was even worse. It looks like they pour the glaze without bothering to check if the trapway is completely covered. Again, hopefully it's not something that will affect performance, but it's not what I was expecting from a Toto.

    Any comments from other Toto Eco Drake owners would be much appreciated.
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