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Thread: Does Toto Drake CST744S come with C744E bowl model ?

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  1. #1

    Default Does Toto Drake CST744S come with C744E bowl model ?

    I would like to ask this forum opinions on a matter related to the bowl model sold with the Toto Drake CST744S (1.6 GPF) toilet.
    I bought three Toto Drake CST744S toilets from specialty plumbing store in Ottawa ON. During the purchase I specifically asked for the Toto Drake model CST744S toilet. Also, I mentioned to the sales person the model of tank (ST743S) and bowl(C744S) corresponding to Toto Drake CST744S toilet (I've got the info from the totousa.com website: I could not find a Toto web site about products they sell in Canada ).
    However, the store delivered the bowl model C744E (made in Vietnam) and the tank model ST743S (made in Mexico).
    When I raised my concerns about the bowl model C744E(which is supposed to be sold as part of Toto Eco Drake CST744E - the 1.28 GPF model- using E-Max technology as opposed to G-Max technology used by CST744S) I was initially told the "E" stands for "elongated", then the sales person told me Toto discontinued the bowl model C744S and replaced it with the model C744E starting February 2009. He also assured me the two bowl models are exactly the same.
    Now I wonder if the two bowls models are in reality the same and only the names Toto used for them were different for marketing purposes, or they are 2 different bowls: one (C744S) optimized for 1.6 GPF and the other one (C744E) for 1.28 GPF.
    My point is they delivered to me a different toilet bowl model from the one I paid for. My understanding is the CST744S (C744S bowl + ST743S tank ) model proved over the time that is working well and I'm concerned the combination of C744E bowl and ST743S tank may not work as well (or at least is not proved over the time to work well).
    Also, I think it would have been fair for the sales person to let me know upfront the Toto Drake CST744S comes with bowl model C744E instead of just reacting when I noticed the difference.
    I'm a DIY person but I do not have to much experience with plumbing and I never used/installed a Toto toilet before (I installed/fixed few American Standard toilets during my DIY "career") .
    Please let me know if you experienced same issue in the past 2 months buying/installing a Toto Drake CST744S toilet?
    Should I trust the sales person story about Toto discontinuing the bowl model C744S ?
    Is any of the forum readers/contributors aware about Toto discontinuing the bowl model C744S or did he use/install bowl model C744E in combination with tank model ST743S?
    Thanks,
    Floyd
    Last edited by Terry; 04-17-2010 at 08:35 PM.

  2. #2
    Forum Admin, Expert Plumber Terry's Avatar
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    I don't think the S bowls are made anymore.
    In the Northwest, they have only been stocking the E bowl for almost a year now.

    Everything I see are E bowls.
    You do have a choice in tanks.

    The E bowl with work with the 1.28 gallon tank and the 1.6 gallon tank.

    Instructions for installing a TOTO Drake

  3. #3

    Cool Wrong tank delivered - Eco Drake

    I ordered the ECO Drake with 1.28 gallons per flush. I received a 744E Bowl, made in Vietname, and a 743S Tank, made in Mexico. Both items have stickers or markings that indicate 1.6 gallons per flush. It doesn't appear that I received the correct tank for the ECO model Drake. If the mail order vendor responds tomorrow, maybe I'll know more.

  4. #4
    Customer Service Manager Plumbing Wholesale Peanut9199's Avatar
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    No we cannot get C744S bowls (for a long time now) anymore it is the C744E and there is no problems when using the C744E bowl and ST743S tank.

    Any thing that is available in the US is available in Canada and are CSA.

  5. #5

    Question lost in toilets

    When I started my search for a toilet a month ago, I did not know that one day like today I would feel overwhelmed, exhausted from so much and continuing changed information. Yesterday, thanks to Terry's forum, I went ahead and ordered a Toto Soiree Toto ms964214cfg, just to received a reply that it was discontinued. The vendor told me to buy Toto ms964214cefg instead.
    The question is how does the 1.28 gpf work in compared with 1.6 gpf. What makes 1.28 work as well as 1.6 ? if they indeed produce results equally.
    Second, what is the MaP of the Soiree line ? is it up to 900 grams as the Drake? or it doesn't matter.
    My sons request that the toilet has the most powerful flushing (Ha!). So, is it important that I go with the ones have MaP of 800 to 900 grams ?
    I, on the other hands, like the easy cleaning of the Soiree, since I am the only person do the cleaning in this man cave.

    This exhausted mom will appreciate your opinions and ideas. I need to order a toilet soon so that I can move on with my life.

    Thanks

  6. #6
    Forum Admin, Expert Plumber Terry's Avatar
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    The 1.28 Eco Soiree works fine.
    I can't really see any change from the 1.6 on it.

    Last edited by Terry; 08-22-2009 at 07:49 AM.

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