Watts Floodsafe? Not Very! part 1

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hj

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Who gets stuck with the repair bill depends on who has the best attorney. The manufacturer will only guarantee the Floodsafe supply line, (they will replace the bad one with a new one), and rejects any claims for labor and consequential damages.
 

hj

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The "obsession" is because the manufacturer ONLY warranties the product, NOT any labor or "consequential" damages. If it breaks they will give you a new one just like the one that broke.
 

annelisemcl

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I was just jumping on this forum to lambaste Watts Floodsafe valve on my Toto toilet that I installed exactly 2 years ago. My angle valve cracked this morning and after replacing it with a new valve I re-attached the toilet floodsafe line and slooooowwwly turned the water back on and it was streaming water like crazy from the plastic connection to the toilet. After loosening and re-tightening that connection 4-5 times, I finally got fed-up and figured I would replace the Floodsafe line and also tell HD that I think it stinks that the line failed in 2 years. Well imagine my surprise when I discovered HD no longer carries Floodsafe by Watts. I jumped on this forum and now feel lucky that the only damage I walked away with is buying a new braided connector and a few damp towels. I'll be replacing the other Floodsafe toilet hose tomorrow. I thought it was such a good idea. Bummer.

And for what it is worth, I try to buy "made in USA" whenever it is available-even if it is more expensive. In fact this morning, my local building supply- Tague Lumber in Media, PA; only had 1 angle valve brand and it was made in China. So I drove to Weinstein Plumbing Supply in Broomall, Pa. for a BrassCraft made in the USA angle valve. But regarding braided connector hoses, I haven't sourced any not made in China.

Thanks all! I learn something new everytime I search this forum. I refer to you all as "my plumbing gurus". :):)
 

Al___he.

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Just happened to me last night. I just changed all the faucets in my house this spring and used these hoses. Lucky my wife was in the bathroom when it burst. I had the water shut off within a minute and it still caused water staining in our ceiling. I will be changing all of them today. Like someone said in a earlier post it wasn't over tightened. Junk!!!

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RHF137

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I've noticed on this forum that everyone is replacing their Watts Floodsafe connectors. But you should try to avoid replacing this piece of junk with another piece of junk. I have found lots of complaints on the Internet about other toilet connector failures. For example, there are currently class-action lawsuits against Watts and Fluidmaster for connectors with bad coupling nuts. And another against Fluidmaster for their "NO-BURST" braided SS connector.

http://www.hbsslaw.com/Templates/media/files/case_pdfs/Fluidmaster/FluidMaster Complaint.PDF
http://www.gregcolemanlaw.com/assets/files/Complaint.pdf
https://www.toiletconnector.com/Home/FAQ#faq1

I've also read that certification stamps like UPC and ASME are pretty much meaningless. Does anyone know of a way to be sure you are buying a good connector?
 
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