Problem: The pump stops pumping for no apparent reason.
Solution: Replace the pump
The well driller showed up as scheduled on Friday. He reviewed the well completion report I had requested from the county permits office. He said that his company drilled the well, but another company had installed the pump.
He popped the top off the well casing and ran his camera down. The water started at 36 feet. We started running the water and waited for the pump to stop. During the pump test, he left the well camera dangling at the water line.
After about 15 minutes of continuous running, the pump failed as expected. He determined that the water level had only dropped down 12 inches in the well casing and that we were not running out of water. He verified the new pressure switch was working correctly (it was). The pump remained shutdown. He also verified that the pump was getting power at the casing (it was). The pump restarted itself 15 minutes later.
The only scenarios he could think of was that the pump was defective and/or somehow overheating and the thermal protection circuit must be cutting power to protect the pump. So, I need a new pump.
Problem: Cloudy Water
The cloudy water was the next item to address. The camera showed that the water near the top of the well casing was very clear, so he suggested raising the pump up further from the bottom. This made sense, since well could keep up with the pump.It will be a couple of weeks before we have that done, but I will keep everyone posted as things progress.
The well completion report showed the pump set at 80 feet. When he pulled the pump out and measured it, it was really set at 90 feet. He cut 20 feet from the hose, reconnected the necessary fittings and inserted the pump back into the well. The water color is a different shade now, slightly less cloudy.
I found the pump manual that was left by the prior owners. It is an Ace hardware submersible well pump. It only comes with a 1 year warrantee, which expired a year ago. One of the things we noticed while the pump was out was that the installer did NOT install a torque arrestor above the pump. So, every time the pump starts up, it bangs up against the side of well’s walls. Since it is down past the casing, those walls are dirt/clay/rock/what-ever.
So, as far as cloudy water goes, the pump depth and lack of torque arrestor may be the main cause of our cloudyness.
Since the pump needs to be replaced, we will be going with a brand name pump from a company that provides a better warrantee. We will also make sure there is a torque arrestor installed.