Howard M Emerson
Member
- Messages
- 224
- Reaction score
- 14
- Points
- 18
- Location
- Huntington Station, NY
- Website
- www.howardemerson.com
Hi all,
I actually tried to contact HJ about forwarding an email from Hansgrohe, but I think I may have figured out how to attach a file.............Hope the forum doesn't melt down now........:-]
In any case...........If the attached file can be opened, here is my problem: I have installed this just as shown on an American Standard Hexalyn vitreous porcelain sink.
It is actually not a tailpiece leak, but rather a 'flange thread leak'.
I have tightened the nut several times, ever tighter, so that the mack washer will stop the leak. Sometimes, it does not leak all day, but other times I'll catch water coming out from 'under' the nut and traveling the threads until drips down the pipe.
I used all the parts supplied and did not use any plumbers putty. Only the sealing gasket that goes under the flange. The flange certainly appears to be fitting the sink hole very cleanly.
Any tips?
Best regards,
Howard
I actually tried to contact HJ about forwarding an email from Hansgrohe, but I think I may have figured out how to attach a file.............Hope the forum doesn't melt down now........:-]
In any case...........If the attached file can be opened, here is my problem: I have installed this just as shown on an American Standard Hexalyn vitreous porcelain sink.
It is actually not a tailpiece leak, but rather a 'flange thread leak'.
I have tightened the nut several times, ever tighter, so that the mack washer will stop the leak. Sometimes, it does not leak all day, but other times I'll catch water coming out from 'under' the nut and traveling the threads until drips down the pipe.
I used all the parts supplied and did not use any plumbers putty. Only the sealing gasket that goes under the flange. The flange certainly appears to be fitting the sink hole very cleanly.
Any tips?
Best regards,
Howard
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