pex problems
I have had 3 failures with pex fittings over the last 7 years. Each of them at the pipes coming in from a well to the water heater. The first was the T fitting coming into the water heater. The next was the 90 coming out of the water heater. Each of these we caught with minimal water clean up. Fortunately we have mostly scored & stained concrete slab, too. The last one was the doozie. It was the 90 going into the water heater. It flooded 70% of the house. I came in and there was 2" of water on the kitchen floor. I heard it in the laundry room, waded to it and there was a jet stream pelting the opposite side wall. I told my wife, "I think it is time to get the manufacturer to see this."
After contacting Zurnpex, shipping the fittings to them and trying to sort it all out, I received a letter last month that the fittings were not theirs, but Dura-Pex. I contacted NIBCO - Dura-Pex and their representative sent me to an insurance company. I was not even talked to by a claims adjuster, only a "Litigation Examiner" who never asked any questions and simply denied the (was not even) claim saying that Consolidated's materials were excluded from their policy. I work in construction, so I know how many unexpected variables can cause failures like this, however, everything I have checked seems to go back to fitting failure... plain and simple. I am not sure of anyone's expertise with this, but I would greatly appreciate any direction and advise offered.