(206) 949-5683, Top Rated Plumber, Seattle
Results 1 to 10 of 10

Thread: Water Softener Bypass Plug Leak

  1. #1

    Default Water Softener Bypass Plug Leak

    Last night I heard the sound of water spraying in my basement. There was water gushing out of a pipe up near an old water softener. I shut the water supply off and discovered that the water was not coming from a broken pipe, but a pipe where a plastic plug had shot out. The plug I believe is some type of bypass (it says push in to bypass) to the water softener. If I put the plug back in and turn the water back on, it shoots out again from the pressure of the water. If I hold the plug in place with the water running, another plug that looks just like it pops out on the other side and water comes gushing out. This plug says "push for soft water". If I put both plugs back in, and turn the water back on, it doesn't take long before it seems like the pressure just builds up and one or the other pops and and water sprays everywhere. I'm obviously going to call a plumber this morning but thought I would ask for some advice on what may be causing this.

  2. #2
    Plumber Cass's Avatar
    Join Date
    Nov 2005
    Location
    Ohio
    Posts
    5,984

    Default

    Let the plumber tell you the cause of the problem but the simple answer is that your softener bypass is broken, it shouldn't be doing that...but then you knew that...the plumber can see it we can't

  3. #3
    That's all folks! Gary Slusser's Avatar
    Join Date
    Aug 2004
    Location
    Wherever I park the motorhome.
    Posts
    6,790

    Default

    Calling a water treatment dealer to describe your softener control valve so he can decide what make/model you have so he could bring a new by pass valve would be a better idea than calling a plumber because the by pass valve has to be replaced. Or the softener has to be taken out of the plumbing; or it has to be replaced so you have water in the house.
    Gary Slusser Retired (= out of business)
    Click Here to learn how to correctly size or program a water softener.
    CAUTION, as of Nov 12 2013 all YouTube videos showing how to rebuild a Clack valve have an error in them that can cause damage.

  4. #4

    Default

    I haven't used the water softener in years so I'm thinking my best bet will be to have someone come out and remove the softener and re-route the piping. Thank you for your replies.

  5. #5
    Moderator & Master Plumber hj's Avatar
    Join Date
    Aug 2004
    Location
    Cave Creek, Arizona
    Posts
    25,633

    Default bypass

    That type of bypass unit is used by many companies, but Culligan's seem to be the one's that break most often. It is repaired with a new rod, or removal of the bypass unit.

  6. #6
    That's all folks! Gary Slusser's Avatar
    Join Date
    Aug 2004
    Location
    Wherever I park the motorhome.
    Posts
    6,790

    Default

    Unless it is a brass IIRC Divert-A-Flow, all other push pull rod types are control valve make and model specific, or proprietary, unless the softener is made by Ecowater (Kenmore, Whirlpool, GE etc.). The older Autotrol push pull by pass (the 155) was the flimsiest, I've never seen a bad brass Culligan by pass.
    Gary Slusser Retired (= out of business)
    Click Here to learn how to correctly size or program a water softener.
    CAUTION, as of Nov 12 2013 all YouTube videos showing how to rebuild a Clack valve have an error in them that can cause damage.

  7. #7
    Moderator & Master Plumber hj's Avatar
    Join Date
    Aug 2004
    Location
    Cave Creek, Arizona
    Posts
    25,633

    Default bypass

    The only Culligan bypass valves I have seen have had the plastic spindle and they break in the middle.

  8. #8
    That's all folks! Gary Slusser's Avatar
    Join Date
    Aug 2004
    Location
    Wherever I park the motorhome.
    Posts
    6,790

    Default

    Yes all push/pull rod type by pass valves have a plastic rod. This is the first I've ever heard of any of them breaking in the middle one evening/night without any help.

    Usually the land or groove the oring fits in will have part of the side broken off from a sticking oring rolling out of the groove as you push or pull the rod. I've never seen that in any BP that Culligan used, only with Autotrol BPs.
    Gary Slusser Retired (= out of business)
    Click Here to learn how to correctly size or program a water softener.
    CAUTION, as of Nov 12 2013 all YouTube videos showing how to rebuild a Clack valve have an error in them that can cause damage.

  9. #9

    Default

    It is a Culligan water softener with plastic plugs. Looking at the plugs, I couldn't visibly see anything broken on them, they just wouldn't stay in the pipe. It's now disconnected with new piping run - they didn't solder anything. They used something called Shark Bites at the joints. No leaks yet!

  10. #10
    That's all folks! Gary Slusser's Avatar
    Join Date
    Aug 2004
    Location
    Wherever I park the motorhome.
    Posts
    6,790

    Default

    Those plugs, they are two halves of a rod and it broke allowing an end to be pushed out by your water pressure, but you got it fixed and the old softener off the plumbing.
    Gary Slusser Retired (= out of business)
    Click Here to learn how to correctly size or program a water softener.
    CAUTION, as of Nov 12 2013 all YouTube videos showing how to rebuild a Clack valve have an error in them that can cause damage.

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •