(206) 949-5683, Top Rated Plumber, Seattle
Page 1 of 2 12 LastLast
Results 1 to 15 of 23

Thread: Vanity pop-up drain seal leak

  1. #1
    DIY Member loke's Avatar
    Join Date
    Mar 2008
    Location
    Saskatchewan, Canada
    Posts
    40

    Default Vanity pop-up drain seal leak

    Recently had two new Delta vanity faucets installed with pop-up drain plugs. In one sink the pop-up plug is not sealing properly - upon filling the sink one can hear water slowly leaking into the drain. Tried just pressing the plug down but didn't help. Thought it might be an installation issue, but the plumber removed and re-installed the pop-up and the failure to seal completely continues. There is no obvious problem with the rubber(?) on the pop-up (no nicks, bumps) , nor does it appear that there are imperfections in the metal drain part in the sink. Is there some quick fix to try to get this thing to seal? Should I be calling Delta and asking for advice or a replacment plug part? Thought I'd ask here first. Of course it is the sink on which we want to USE the plug that there is a problem!

  2. #2
    Plumber patrick88's Avatar
    Join Date
    Sep 2007
    Location
    Webster Ma.
    Posts
    836

    Default

    Change the pop-up with the other sink pop-up. If they are the same. I would try that as a test.
    If the pop-up assembly is not installed right it will cause the pop-up to not move into place properly.
    I'm just starting to work with an old friend of mine to bring solar electric and hot water systems, wind turbines, Flex Fuel Boilers, batteries, hydroponic gardening, books, pellet grills and more. Also the parts for DIY installation.

  3. #3
    DIY Member loke's Avatar
    Join Date
    Mar 2008
    Location
    Saskatchewan, Canada
    Posts
    40

    Default

    Thank you for the suggestion. Am going to try a couple of things before removing the pop-ups from both sinks as am a little concerned that I may end up with 2 leaky seals! Have found out that the store where I bought the fixtures will replace the pop-up part if I give them the old one. Will see how it goes.

  4. #4
    Master Plumber Redwood's Avatar
    Join Date
    Dec 2007
    Location
    Connecticut
    Posts
    7,463

    Default

    It sounds like someone forgot to seal under the drain flange with plumbers putty!

  5. #5
    DIY Member loke's Avatar
    Join Date
    Mar 2008
    Location
    Saskatchewan, Canada
    Posts
    40

    Default

    Last night I took a look at the Delta website and in their FAQs was a question about pop-up leaks. The flange issue was mentioned as a possible cause of the leak. I carefully poured water around the flange and water drained on one side - right under it! The plumber is on his way to do the repair.

    Thanks for your input, Redwood! This forum (and the toilet one) have been most helpful.

  6. #6
    Master Plumber Redwood's Avatar
    Join Date
    Dec 2007
    Location
    Connecticut
    Posts
    7,463

    Default

    Glad we could help you out. Thanks for posting back with your results.

  7. #7
    Plumbing Contractor srdenny's Avatar
    Join Date
    Sep 2004
    Location
    SF Peninsula
    Posts
    361

    Default

    In fairness to your plumber, sometimes the bowl indentation has a holiday (gap) or the drain flange might not be ground properly. Too bad he didn't test it before he left.

  8. #8
    Master Plumber Redwood's Avatar
    Join Date
    Dec 2007
    Location
    Connecticut
    Posts
    7,463

    Default

    Yea, I like to do that... Gotta keep those free return trips to an absolute minimum.

  9. #9
    Moderator & Master Plumber hj's Avatar
    Join Date
    Aug 2004
    Location
    Cave Creek, Arizona
    Posts
    25,605

    Default drain

    It would have to be an immense imperfection to not seal with the plumber's putty he should have used.

  10. #10
    DIY Member loke's Avatar
    Join Date
    Mar 2008
    Location
    Saskatchewan, Canada
    Posts
    40

    Default

    The technician who repaired the leak was not the one who'd done the original install - the company has many employees and tries to send someone right away so it's not necessarily the same person each time. This guy was here a long time and made absolutely sure that there was no leakage after his repair. I agree wholeheartedly that the person doing the original install should have checked for leaks - but it was the end of the day, right before a long weekend and he was wanting to get home. He'd installed 2 sinks and taps and 2 toilets for me. The funny thing is that I did have someone come back the next day to check the leak and he wasn't the one who diagnosed the flange leak - he was going to replace the stopper (for a fee, since I supplied the fixture and not his company). It was only through this forum and my search of the Delta site that the potential flange seal issue arose.

    If I have plumbing issues in the future I'll be checking/inquiring here first!

  11. #11
    Master Plumber Redwood's Avatar
    Join Date
    Dec 2007
    Location
    Connecticut
    Posts
    7,463

    Default

    Let me guess a large company and the last part of its name was rooter...

  12. #12
    DIY Senior Member construct30's Avatar
    Join Date
    Jun 2007
    Location
    NorthWest PA
    Posts
    590

    Default

    I have to do this... just use 100% silicone you won't have leaks. Defective parts are on the rise even in the better name brands.

  13. #13
    Master Plumber Redwood's Avatar
    Join Date
    Dec 2007
    Location
    Connecticut
    Posts
    7,463

    Default

    Glue it in eh?

    Now you've done it!

    Real Plumbers use 100% Plumbers Putty!

    Actually the root problem is that the faucets were bought at Big Box Store and they have that cheesy plastic drain assy that big box makes them use. They come with a thin rubber gasket that allegedly seals under the flange and some poor sap working for a rooter company believed the directions...

    Last edited by Redwood; 07-11-2008 at 02:32 PM.

  14. #14
    DIY Senior Member construct30's Avatar
    Join Date
    Jun 2007
    Location
    NorthWest PA
    Posts
    590

    Default

    Quote Originally Posted by Redwood View Post
    Glue it in eh?

    Now you've done it!

    Real Plumbers use 100% Plumbers Putty!
    Now I'm hurt. Anyone else?

  15. #15
    Master Plumber Redwood's Avatar
    Join Date
    Dec 2007
    Location
    Connecticut
    Posts
    7,463

    Default

    Ya gotta have a thicker skin!

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •