Dear Team
New wall hung toilet leaks from cavity at base after flushing. It starts trickling through after a couple of mins or so and continues for a while Original plumber bashed out tiles and resealed join. No joy. Second plumber removed toilet, realigned soil pipe, checked all connections and replaced. No joy here either. He felt one answer might be a crack ‘in the skin’. However, I just noticed that the downpipe from the cistern to the toilet is at a slight angle to the right. Could this be it? The toilet does not leak when flushed with a bucket. It has a push button flush on the wall. I don’t know the brand as the box has been thrown away but I believe it is Italian. Plumber coming again this week and I would be incredibly grateful for any more possible fixes he could try before having to send the toilet back. Would also be helpful to know if there is a way to find out if the fault IS with the toilet itself. I have a pic but it won't paste into post.
In hope
Caroline
New wall hung toilet leaks from cavity at base after flushing. It starts trickling through after a couple of mins or so and continues for a while Original plumber bashed out tiles and resealed join. No joy. Second plumber removed toilet, realigned soil pipe, checked all connections and replaced. No joy here either. He felt one answer might be a crack ‘in the skin’. However, I just noticed that the downpipe from the cistern to the toilet is at a slight angle to the right. Could this be it? The toilet does not leak when flushed with a bucket. It has a push button flush on the wall. I don’t know the brand as the box has been thrown away but I believe it is Italian. Plumber coming again this week and I would be incredibly grateful for any more possible fixes he could try before having to send the toilet back. Would also be helpful to know if there is a way to find out if the fault IS with the toilet itself. I have a pic but it won't paste into post.
In hope
Caroline