A mouse can squeeze into some pretty small places, and they could very well have taken up residence in the pipes. That sealant is required, and you aren't supposed to run the heater for 24-hours after installation based on the instructions of the stuff I've used (although this is often overlooked). If the burner isn't turning off because of the blockage, then you should probably be safe running it. You may want to look into whether there are any othter grills that are available for the outlet that may prevent this from happening again.





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