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Thread: Whirlpool - Any Changes in 2008

  1. #1

    Default Whirlpool - Any Changes in 2008

    I just got back from Lowes where I purchased two Whrlpool (12-year with Energy Smart) water heaters. I was supposed to have them installed this afternoon, but one was dented so they need to install tomorrow. After doing some more research, I found this site. From everything I've read, I should get out of this deal right away. Is this still the current thought in 2008 for these water heaters? It looks like most of the problems were pre 2007. Thanks.

  2. #2
    DIY Senior Member MG's Avatar
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    If the design hasn't changed they're still going to be problematic.
    Note: I am a DIY'er and not a professional. My posts here are observations / opinions and may or may not be in accordance with your local ordinances.

  3. #3
    DIY Member Squ1rrel's Avatar
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    All their new ones are using the new burner system that they are shipping out to "fix" the problem units. The reset switch has a tendency to get stuck when you have to reset it. Some of the units were coming from the factory like that, and wouldn't start. Don't know if things have changed in the last 4 months, but given the amazing customer service they've provided in the past, I'd be afraid...very afraid

  4. #4
    Master Plumber master plumber mark's Avatar
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    Talking do they look like these??????

    I might be wrong but I think the energy smart ones are

    electric.....and if they are they are junk too....


    do they look like this one on my web site????



    if it has this fancey computorized sensor box on top of it

    ...then I suggest you run away screaming.....


    if it is a gas heater then it has a fancey new Honeywell gas valve on it
    and i personally would not want to be involved in their next fiasco .....


    http://www.weilhammerplumbing.com/galleryi/

  5. #5
    Master Plumber Redwood's Avatar
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    I would cancel this sale and installation!

    Find a plumber that installs Bradford White!

  6. #6

    Default Definately Not Electric

    Master Plumber Mark - I checked out your site, these are definately not electric. The gas units have a self-diagnostic control located near the bottom.

    I decided to cancel the Whirlpool installation and found a local plumber who thinks a 199000 BTU Bradford White High Efficency 25 gallon should do the job of my two old 40 gallons. He's going to install tomorrow. I hope he's right about it! Thanks for everyone's advice.
    Last edited by Ray121462; 03-24-2008 at 05:13 PM.

  7. #7
    Master Plumber master plumber mark's Avatar
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    Talking the self diagnostic gas energy smarts...

    I have looked at the new gas units that they are offering
    and they still scare me because they still dont know what
    they are doing in the first place,

    they have not corrected or changed
    the air intake on the bottom of the unit at all
    and it does not make sense to me to keep makeing the
    same mistake over and over again....

    they seem want to dazzle everyone with the
    12 year warranty...

    they have packaged what might actually be a good honeywell valve
    on a downright shitty water heater with a proven
    defective air intake design so it is bound to still fail just like the old design..........


    as far as the one you are putting in,
    I have never heard of a 25 gallon 199,000 btu gas water heater...

    do you mean a 75 gallon gas with the higher btu burner????

    a 75 gallon would more than suffice

    just wondering
    http://www.weilhammerplumbing.com/galleryiii/

  8. #8

    Default

    Wow...I was searching the web and it took a while, but I did see a 25 gallon high efficiency Bradford White description. I guess I heard the plumber correctly about the 25 gallons, but the spec sheet says 78000 BTUs. Model GX-2-25S6BN.

    http://www.kennypipe.com/new-products-bradford-white

    Claims to have 155 gallon first hour delivery. Hopefully I'll see gas cost savings.
    Last edited by Ray121462; 03-24-2008 at 07:09 PM.

  9. #9
    TROJAN WORLDWIDE SALES RP MACPLUMB 777's Avatar
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    Default Bradford White

    Yes That Is Correct !

    I Am Recommending This For A Frend

    MACPLUMB 777

    E-MAIL
    JERRYMAC@TROJANWORLDWIDE.COM


    35 YEAR MASTER PLUMBER, HEATING, ELECTRIC, DRAINS, FIRE SPRINKLERS, WATER HEATER
    AND BOILERS SINCE JAN, 1989

    281-706-1631 7 DYS A WEEK SALES AND TECH. SUPPORT
    Trojan Worldwide Web Site


     



  10. #10
    Aspiring Old Fart, EE, computer & networking geek Mikey's Avatar
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    Quote Originally Posted by master plumber mark View Post
    I might be wrong but I think the energy smart ones are

    electric.....and if they are they are junk too....


    do they look like this one on my web site????



    if it has this fancey computorized sensor box on top of it

    ...then I suggest you run away screaming.....


    if it is a gas heater then it has a fancey new Honeywell gas valve on it
    and i personally would not want to be involved in their next fiasco .....


    http://www.weilhammerplumbing.com/galleryi/
    I had a Whirlpool EnergySmart 50gal electric unit installed for a couple of years before replacing it with a solar system. Easy to install, worked fine. Maybe I got lucky?

  11. #11
    Master Plumber master plumber mark's Avatar
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    Talking you got lucky for now

    the problem with them is when the diagnostic
    on the unit starts to beep and go nuts on you
    ......either about the elements
    or the heat sensors going bad to the elements...

    the worst thing we have run into is the circuit board
    either getting fried out because the element burnt out
    and threw a surge through the board or a power surge
    from the house threw a jolt into the board....

    that board is about $145 if you can get it
    ...and I suggest changeing
    both elements out when or if you ever have to mess
    with it

    http://www.weilhammerplumbing.com/galleryiii/

  12. #12
    Aspiring Old Fart, EE, computer & networking geek Mikey's Avatar
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    Well, I'll remember that for next time ; thanks.

  13. #13

    Default

    Is this only effecting this model HWH, or other electric or gas models too?

  14. #14

    Default

    I installed a Whirlpool BFG model 40 gallon water heater from Lowes in December 2006. I actually haven't had any trouble with it so far (knock on wood!), though I do notice that I've had to turn the thermostat knob up somewhat to keep the hot water temp where I think it used to be. Is that the sign of an about-to-fail thermocouple?

    I selected to claim the replacement manifold assembly, at least so I'd have it around when the thing failed. I sent that claim in by mail, using the claim form provided by the Settlement, on 12/07, but haven't gotten the replacement unit. Am I supposed to follow up the mailed claim to actually get one sent to me?

    The unit is in a closet in the garage, open to the attic. It is on it's own short legs, so it's almost impossible to see the vent screen, but there is very little dust in that closet. I decided to remove the flame viewing window anyway, based on my impression from the posts in this thread about the importance of ventilation to the burner. Given the absence of flammable materials near the closet, and the "outer door" that should keep solid burnables away from the flame, this seems justified.

    What precisely causes the thermocouple to fail, and how does airflow to the burner affect that? Never have understood that.

    The thread is pretty long, and hugely informative, but it's gotten to the point that it's hard to pull out recommendations. Who (based on the particular unit that they have) needs to do what, to keep this beast alive? Is there some place where all this information is distilled?

    Thanks!

    Doug

  15. #15
    TROJAN WORLDWIDE SALES RP MACPLUMB 777's Avatar
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    Default Whirlpool Water Heaters

    My Brother Brought One And Installed A Year Ago. No Problems !
    Two Weeks Ago He Drained It And Pulled Out Of Closet So He Could Rebuild Closet And Tile Kitchen Floor.
    He Reinstalled And Relite Burner No Problems
    Because Of The Postings Here I Told Him About Possible Problems
    So Ordered Him The New Gas Valve And Burner Manifold
    That He Is Keeping If He Needs Them, :d
    Last edited by MACPLUMB 777; 04-04-2008 at 05:40 PM. Reason: MOVE TO WHIRLPOOL FLAMEGUARD POST

    MACPLUMB 777

    E-MAIL
    JERRYMAC@TROJANWORLDWIDE.COM


    35 YEAR MASTER PLUMBER, HEATING, ELECTRIC, DRAINS, FIRE SPRINKLERS, WATER HEATER
    AND BOILERS SINCE JAN, 1989

    281-706-1631 7 DYS A WEEK SALES AND TECH. SUPPORT
    Trojan Worldwide Web Site


     



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