Is there anything connected to the load side of the GFCI (perhaps a downstream protected receptacle)? If so, disconnect that and see if it will reset. If it will, then there is a problem with whatever is on the load side.
I've never see a functional GFCI refuse to reset unless it wasn't powered--that is the line side of the GFCI wasn't connected, or CB tripped or something.
HTH
Jason





Checked the wiring for the new GFCI installation and it appears to be correct. What gives (or gave in this case)?
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