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Thread: Briggs Vacuity toilet review and comments. Rated #1 by Consumer Reports

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  1. #1

    Angry Briggs Vacuity toilet review and comments. Rated #1 by Consumer Reports

    Background: I am a homeowner, and while not a professional, I've managed to do a lot of my own electrical and plumbing most of the time, and this isn't the first toilet i've replaced.

    One of my kids flushed a tube of toothpaste down our old 1988 toilet that I hated anyway because it got clogged often, so I headed down to our local (large warehouse-type store) to find a suitable replacement.

    Standing there in the aisle looking at all the toilets, it struck me how impossible it was to make an objective comparison between any of the thrones presented. There in the store, you're pretty much deciding by picking the one with the best lies in their brochures. The employee there asked if I needed help, and I told her what I was looking for -- brown (bone, almond, whatever), round bowl, and able to flush a concrete block if possible. Based on the recommendation of the employee there (a whole bowl full of marbles! really!) and the shiny brochure, I purchased and brought home a Briggs Aegis Vacuity toilet.

    Brought my new purchase home, pulled the old toilet, wax ring down, bowl down, tighten, tank, lid, water supply, fix the leak, all is good. Where's the newspaper, time to test this puppy out.... and on it's inaugural run, it got it's first clog.

    son of a ...

    ..

    what the.. plunger doesn't fit?


    Anyway, posted to say thanks for the site and the review of the Vacuity. Dunno why I didn't check the Internet first for this, I would have saved the effort of pulling this one, returning it, and finding a suitable replacement. Speaking of which, anyone in here a dealer for Toto in Indiana?
    Last edited by superecho; 02-22-2012 at 11:57 AM.

  2. #2
    Moderator & Master Plumber hj's Avatar
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    Default test

    Where's the newspaper, time to test this puppy out.... and on it's inaugural run, it got it's first clog.
    Newspaper? Why didn't you just use a bunch of paper towels? You must bes like the farmer who called Sears and told them to send him a box of toilet paper. When the person on the phone asked for a catalog number he said, "If I had the catalog, I wouldn't need the toilet paper."
    Last edited by Terry; 07-30-2009 at 12:06 PM.

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    Plumber jimbo's Avatar
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    I don't think he meant that he FLUSHED the newpaper; he was just reading it!

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    Ah, the joys of working on weekends and not being able to get to the plumbing place immediately (I do photography on the side, had a wedding to shoot).

    I'd been avoiding using ol' cloggy, but the other day thought, 'maybe I was too demanding on it. Maybe if I used less TP it would be ok'. So, I went and found the newspaper again, did some reading, and then flushed my 'grams' without TP. Clogged. I really didn't think I was that talented.

    Fixed that, and later my 7 year old daughter clogged it too. Chip off the ol' block she is.

    Today I took the day off work. Is it wrong to be excited to go pick out a new toilet?
    Last edited by superecho; 02-22-2012 at 11:57 AM.

  5. #5
    DIY Senior Member CarlH's Avatar
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    Quote Originally Posted by superecho View Post
    Today I took the day off work. Is it wrong to be excited to go pick out a new toilet?
    Or is it excited to not have to continually pull out the plunger? I know that I am pleased to finally be rid of the last of my clog prone toilets. We tend to take for granted something like this that we use so often. This is the only place that I know of where there is so much feedback on the quality and performance of the various thrones that are available.

  6. #6

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    Yesterday, I finally got to install my new throne. I started by uninstalling my Briggs, shoving it back into the 2 boxes, and heading back to (large retail home improvement store). Wheeled it in on a cart, and headed over the returns counter. The returns person had to call over a manager, who had to do a bunch of overrides, but they did accept a used toilet for a return. A used toilet that had 4 clogs jammed inside it.

    A: Yay, I got my money back!
    B: ewwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww.


    Ok, pick up a fresh wax ring, go home. Test fit the bowl, on with the wax ring, bowl down, snug it down. Go get the tank... doorbell rings... Hey, it's my neighbor Mike! Show off new toilet, sand the holes inside the tank, bolts in, tank on, water connected, water on.

    Flush

    Wow... or as another friend later said, 'That'll suck the hair right off your ass, won't it?'


    Didn't get to test it myself until today though. Before I flushed, I admit I hesitated. This one was a guaranteed clog generator in the old toilet. Crossed my fingers, flushed, and I'm pretty sure those grams were in the Ohio river within 5 minutes. I've gotta say I'm very impressed.

  7. #7
    Comments by readers Reader Review's Avatar
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    Default Briggs Vacuity

    I would like to post my imput about a Briggs Vacuity toilet----DON'T BE STUPID ENOUGH TO BUY THIS BRAND.
    We purchased our Briggs toilet at ******* in Oct. 2008.
    Too bad we didn't do more research before we spent $309 on this product! We have had nothing but problems. The toilet has been running at will whenever it feels like it--causing us to not only have a huge water bill but when contacting Don in customer service and trying to get some help with this--we have gotten no where. To say the least that 800 number they give to you to call is a waste of time! Don told my husband he would send a new part--which never happened.

    We tried everything we were directed to do with no success. As a last effort, we went back to ******* and bought all new "guts" for the inside of the tank and started over. So far the toilet has become "silent" but we still have to hold the handle down until the toilets flushing process is complete. If this doesn't work our friends at
    KOHLER will have some new customers and this toilet will stand by the highway with a sign on it telling people what NOT to buy!
    S. Neessen-Grundy Ctr, IA 50638

    Last edited by Terry; 07-30-2009 at 12:08 PM.

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    Comments by readers Reader Review's Avatar
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    We have had ours for probably 6 years, just replaced our flapper on our Briggs vacuity toilet because the old one had lost it's flexibility and was leaking. At first my husband bought a universal flapper because he couldn't find a Briggs replacement flapper at the hardware store. That did not work. Very slow flushes left some paper not flushed. We ordered online (not from Briggs), a Briggs replacement vacuity flapper with the white floater thingy. It still is not flushing at optimum as before. Is there something we are not putting back together right? Is there a manual out there. I have tried to email Briggs but have gotten no response. They are only open during the week eastern time. Weekend diy-er's have a hard time with this kind of customer service. I will let the thread know if I get an answer. In the meantime, please help with advice if possible. thanks!
    A Farrar

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    Comments by readers Reader Review's Avatar
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    THe toilet seems to work fine but every once and awhile it sounds like its running and then it stops. It doesn't seem to be leaking anywhere but my husband and I can not understand why it keeps doing this. Do you have an explanation? L Courtney Chicago Il

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    Comments by readers Reader Review's Avatar
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    Watch out for ProFlo toilet also. It is the Vacuity with a different name, same manufacturer though. Came across this toilet today at work for the first time. The inner/outer tank leaked and flooded a house out while the poor people were out of town packing to move in. With 3 of these toilets in thier home it is job security for us plumbers . %)!!!!!!!

    Tnesst

  11. #11
    Comments by readers Reader Review's Avatar
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    WE are on our second Vacuity from ******* Home in just over a year. The first one leaked at the horn and could not het a good seal. The store replaced it and we began with the plugs, even small plugs. After snaking and plunging we usually got it flowing, but it was never good. One night we had to call in help, thinking it was a drain issue the "after hours emergency tech" arrived just as it cleared, yup we paid since I let him in due to the cold.

    He said "if I knew it was a Briggs Acuity he could have helped over the phone", We were putingFeeling useless and stupid
    I would like a permanent fix or a new bowl.......going to your next link on unplugging


    thanks





    _______________________________________
    Rob
    Minnesota
    Last edited by Reader Review; 07-30-2009 at 12:17 PM.

  12. #12
    DIY Junior Member harringg's Avatar
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    Default Briggs 4400

    Have a Briggs 4400 Vacuity toilet that was leaking between the inner plastic chamber and the porcelain tank. Called Briggs and they sent out the gasket (flat piece with four holes) and I installed that. However when I had it apart, all the other seals were worn and I thought I should try to replace them. Found a Plumb Works brand, Extra Thick Gasket and Bowl Kit (label says fits Briggs Vacuity Toilet tanks), part number: 664-1315.

    However, I can't get that gasket to physically fit over the base of the tank.
    Name:  photo-2.JPG
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    It was installed in early 2004, has a manufacture date stamp of July 2003. Started to have the issues where it ran every 10-15 minutes, replaced the flapper and that seems to have solved that issue.

    Being a noob at this, I didn't think to take pictures as I took the system apart, but does the gasket with the two flaps sit flush to the base of the tank, or over the nut/washer? I know the gasket goes over the bolt, but wasn't sure if I put the "ear" on before or after the washer/nut?

    Here is the original seal, that easily fits in place, but it's worn.Name:  photo-1.jpg
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    I've just come across this forum, does this project look like something that is better off with a new toilet (and not a Briggs?).

    I've seen the 1-piece toilets, I can imaging these type of issues aren't a concern (seat/tank and fitting/sealing), but are there other drawbacks to the 1-piece?

    I've read about the Toto, but being budget conscious, and not having a local dealer, are there brands that "prove the test of time?" Not opposed to a 2-piece bowl, but would like some feedback on the 1-piece.

    Thanks for any input on either the continued repair of this toilet or the suggestions to replace it. It's been having the dreaded "multi-flush" as of late too. Maybe time to throw in the towel on this one?
    Attached Images Attached Images  
    Last edited by harringg; 10-01-2011 at 08:59 PM. Reason: Images aren't lined up with text. The original seal is the one with the hand in the picture.

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    DIY Junior Member harringg's Avatar
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    Never mind. Bought a Kohler Cimarron 11813-0 Class Six for under $250.00. Will return the parts I bought for the Briggs and apply towards purchase of new toilet. Needed something working before Monday.

    Thanks

    Moderator, feel free to delete my post.

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    I had a Briggs Vacuity toilet installed in 2003. Until about a month ago I had no problems, no getting plugged up or anything bad. However, it has started to make a loud swishing noise every 3-4 hours for about 8 seconds then there is a thump and all is ok. I think maybe the flap needs replacing as it is possibly leaking and then when the water reaches a certain low level the swishing noise is the water filling the tank. (I am not a technical person!) There is no sound of a leak. The outlet where I bought it doesn't carry Briggs any more. I have sent email to a plumbing supply web site and hope they can help, but there are so many parts listed. It's been a great toilet and I wish I could work out how to fix it!
    Judith C.
    San Jose, CA=

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    Retired Defense Industry Engineer jadnashua's Avatar
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    Shut the water off at the supply to the toilet and let it sit overnight...see if the water level in the tank has dropped. Or, put some food coloring in the tank (and still turn the water off). If it's leaking, you'll probably see the tint in the bowl before you might notice the level changing.
    Jim DeBruycker
    Important note - I'm not a pro
    Retired Defense Industry Engineer; Schluter 2.5-day Workshop Completed 2013, 2014

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