Washington DC / Virginia Toto?

[Terry]

I've gotten some callers wanting to know who sells Toto in the Washington DC and Virginia area.

If someone has bought there recently, can you call me at 206-949-5683 so I can pass the information along?
Thanks,
Terry Love

[CarlH]

I know you asked for a call but...

I am in the area, but did not use any local retailers. The totousa.com site does have a Find Dealer facility http://totousa.com/dealerlocator.asp that may help. I did not find one that was convenient to me though.

If interested I can provide the details of the online retailer that I used ships for free if you order over X dollars and did a very good job of packing.

[Terry]

CarlH,
I'm more interested in the local dealers where the homeowner can drive over and pick up and inspect it.
Mail order toilets are very iffy, and I wouldn't recommend it.
Shipping porcelain on a truck is always a gamble.

[CarlH]

The Toto site did include more listings than when I first went looking for a Toto. If the dealer list supplied on the Toto site does not work out, I did find another possibility. I checked for plumbing suppliers in my town and got a hit for one that looks to carry Toto and they have a number of locations in Virginia.
http://www.vamac.com/
I will have to check them out to see for myself.

As for having one shipped, I agree it is certainly a risk. One of the risks that I was overlooking was damage may have occurred prior to final shipping to the customer. So far, I am 2 for 2 and the place that I used really did a good job of packing. They used approx. 3" of padding on all sides of the box. I attached two images showing the packaging used to ship a Drake.

If somebody does turn up with a recommended outlet for Toto in the area, I would love to find out for myself. I will be needing another toilet and other bathroom essentials for when I add a bathroom in my basement.

[Lancaster]

Thats pretty darn good packaging.Usually you just get the original Toto boxes,possibly strapped to a pallet if using common carrier..I know you pay extra to get nice packing like that and its worth it.In my experience though,the majority of distributors would not do such a good job.

[Redwood]

I hope their shipping insurance carrier rewards them they deserve it!