Hi - I have what appears to be a rather difficult time doing something apparently very simple. I am attempting to pull the two cartridges from a Moentrol valve in preparation of pipe soldering.
The instruction pamphlet indicates that this is accomplished is two easy steps:
1. remove the two retainer clips (check) and
2. use a pair of pliers to remove the cartridge from the valve body.
However, no amount of pulling seems to budge the cartridges. They turn just fine and the "pin" moves in and out, but neither cartridge will actually slide out. I referenced the Moen website and while no instructions for the Moentrol unit were available, a number of animated sequences showing similar removal were seen. The pliers that I am using are garden variety and are starting to leave small scrapes on the brass finish. Not wanting to continue damaging the surface, I elected to get smart and seek advice.
Any help, especially pointing out any or all of my stupid over-sight(s), would be greatly appreciated!