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Thread: Leaky toilet: I think I installed it wrong, HELP!

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    DIY Junior Member Deathlok's Avatar
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    Question Leaky toilet: I think I installed it wrong, HELP!

    OK, I got my new TOTO "Drake" toilet. I installed it , but there are leaks from the 2 bolts in the tanks & 1 of the contact points where the tank meets the bowl behind the toilet seat.

    Is there pictures showing how the bolts/washers should look like when installed properly?

    I am thinking I am going to have to remove the tank from the bowl & remove the bowl from the floor & get a new wax ring.

    Also, how do you take out the old bolts that stick out of the floor? The current ones barely poke out of the holes in the bowl once on the floor.

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    Forum Admin, Expert Plumber Terry's Avatar
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    I sand the inside of the tank before I drop the bolts through.

    Instructions here

    Removing the floor bolts depends on what you have holding them.
    Most flanges have slots or notches for new closet bolts.
    When we install, it's new wax, new bolts and new supply tube.

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    DIY Junior Member Deathlok's Avatar
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    When I connect the tank to the bowl, do I have to put the rubber washer in 1st, or the metal one? Right now the metal one is in 1st ( touching the tank).

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    Plumber patrick88's Avatar
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    Should use rubber on the fixtures only. Metal could cause crack.
    I'm just starting to work with an old friend of mine to bring solar electric and hot water systems, wind turbines, Flex Fuel Boilers, batteries, hydroponic gardening, books, pellet grills and more. Also the parts for DIY installation.

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    DIY Junior Member Deathlok's Avatar
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    Quote Originally Posted by patrick88 View Post
    Should use rubber on the fixtures only. Metal could cause crack.
    yes, but the diagram in the instructions shows the metal washer goes in 1st. Anyways, I switched their positions. The rubber washer (in the tank) is contacting the tank, then the metal washer on top so prevent the metal screw from smashing down too hard on the rubber washer. On the bottom of the tank, there is a metal washer. No rubber one was included.

    The leaks from these 2 areas seem to have stopped. BUT there is still a leak from the tank area directly behind the toilet seat.

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    Plumber patrick88's Avatar
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    How many bolts 2 or 3?
    Is there a gray donut or black rubber between the tank and bowl?

    You need to make sure you crank the bolts down at the same time. First one side a few turn then the other and back and forth till it is tight.
    I'm just starting to work with an old friend of mine to bring solar electric and hot water systems, wind turbines, Flex Fuel Boilers, batteries, hydroponic gardening, books, pellet grills and more. Also the parts for DIY installation.

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