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Thread: Home owners changing there mind.

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  1. #1

    Default Home owners changing there mind.

    I have to finish out a house next week and the homeowners had a “plumber” come in and look at the house.

    1- They don’t like that the house has (2) 2” vents in the roof. The plumber is telling them that I should have done it in one vent.
    2- The plumber has talked them in to saving money by getting the cheap big orange water closets, tubs, sinks, and all the futures.

    I had to special order everything they wanted for the house. One of the tubs they got will not fit the hole. The water closets have the wrong off set. The sinks are smaller then the holes in the counter tops.

    I talked to the GC and told him that I will never get rid of the stuff they ordered and that it will be a thousand or two to ship it all back and for the restocking fees. I have told him all of this and I have not gotten a replay back form him yet. I did show him all of the good legal stuff in the contract that they singed. I also told him that if I don’t get it done next week it will be 2 or 3 weeks before I get back out there.

    What would you do?

  2. #2
    General Contractor Carpenter toolaholic's Avatar
    Join Date
    Jul 2005
    Marin Co. Ca.


    Do You have a written contract? Looks' like You've already lost control of this job!

  3. #3
    Moderator & Master Plumber hj's Avatar
    Join Date
    Aug 2004
    Cave Creek, Arizona

    Default job

    1. Special order stuff gets collected for before it is ordered, period.
    2.To avoid #1, the customer furnishes all fixtures, and is responsible for all warranty work on them other than installation problems.
    3. When the proper fixtures are furnished, and the sinks installed, then the plumber will connect them.

  4. #4


    The GC is the one that lost control of the whole house. The home owners now want to save money and its way to late.

    It dose not mater to me about what I install at this point if it’s the stuff I ordered or the stuff they got. If I don’t get paid any more money on this I’ll still be at a profit.

    They are mad about everything trying to get people to fix stuff this is not broken or has nothing wrong with it. There after everyone that worked on the house. On there quest to save money they have hired there own professionals to nit pick the house; apart looking for anything to bitch about. I asked to meat the plumber that they had to look over the job and they will not tell me who it was so I could talk to him. The way it sounds they had a handyman come in and look it all over.

    The granite counters were cut for oval sinks and now they want round. There will be a 1” gap on each side.
    The one tub was going to be a whirlpool but now it is a standard tub that will have a gap of 4” on one side and 6” in length.

    I don’t think stuff like this will even pass the occupancy inspection or will it?

  5. #5


    Sorry to hear about this. Seems like they should have built the house themselves if this is the route they are going to take.

    Hopefully you won't need a lawyer.


  6. #6
    Licensed Grump GrumpyPlumber's Avatar
    Join Date
    Jun 2007
    Licensed Grump


    If the inspector passed your work, your free n' clear - it's in writing.
    I got these alot when I was starting out, I'd make the mistake of taking remodels/additions that were run by the homeowner who thought they'd cut out the middleman (the GC).
    I won't do it anymore, for the reasons you're stating.
    I've had situations where a homeowner decides to completely alter locations after the rough is done, then attempt to tell me it's my responsaibility to change my work free of charge.
    From the outside looking in, plumbing seems like it's "just some pipes" to most who've never done the actual work.
    "The biggest regrets we have in life are the chances we never took."


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