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Thread: problem with new porcher bathroom faucet

  1. #1
    DIY Junior Member motlot77's Avatar
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    Default problem with new porcher bathroom faucet

    hi,

    i installed a new single stem porcher faucet in my bathroom and something is wrong. it's not getting one drop of water. i have a link for the pdf on how to install and the exploded view of the parts list. i guess since you can't post links here pm me and i'll send it over.

    i took off the handle, cartridge cap, and dome. i started turning the cartridge nut and water starts coming out of the faucet. the more i loosen this nut the more flow i get.

    but when i turn the stem the water does not turn off. it doesn't do anything. to turn off the water i have to turn the cartridge nut.

    anyone know what the heck is going on?

    thanks!
    Last edited by motlot77; 07-28-2007 at 01:46 PM.

  2. #2
    Moderator & Master Plumber hj's Avatar
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    Default faucet

    Your aerator on the end of the faucet is probably full of debris.

  3. #3
    DIY Junior Member motlot77's Avatar
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    Default

    no, it's not the aerator. when i turn the cartridge nut the water comes out fine. it's like the stem isn't working in conjunction w/the cartridge nut or something.

  4. #4

    Default

    Sometimes if you install a cartridge incorrectly, you can have that sort of problem.

    Have you tried pulling it out and reinstalling it differently?

  5. #5
    DIY Junior Member motlot77's Avatar
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    Default

    no, i never touched the cartridge except for turning the nut.

    thanks for the tip, i'm going to try that.

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