TOTO Neorest 500 toilet product review and comments

**Terry** · 07-02-2007, 03:14 PM

Toto Neorest 500

The Toto Neorest 500 by TOTO, has a warm seat, warm water wash, warm air dry and a deodorizer fan.
The flush is by a pump powered jet, and the rinse is a double cyclone, with two outlets with water at the upper part of the rim.
It's a quiet flush and a thorough rinse.

A wireless remote can be installed on the wall, or picked up and used that way too. In case someone walks away with the remote, there are also side buttons on the toilet.
The Neorest has a MANUAL OVERRIDE flush if you lose power.

To buy in the Seattle area

Some of the controls under the cover.
By the way, TOTO also makes micro chips.
When you walk up to the toilet, the lip opens up.
After you leave, the lid closes.

It takes an adapter that holds two bolts at the back, and a block that receives a screw at the front.

http://www.totousa.com/Neorest/Neorest500.aspx

**Terry** · 07-02-2007, 03:23 PM

In the box comes a special shutoff for the braided hose.
Normally it would be angle more toward the bowl, but the bowl set too close for that.
The specs call for about 11.5" toward the left.

A nice big box that holds everything.

To buy in the Seattle area

The underside of the bowl.

http://www.totousa.com/Neorest/Neorest500.aspx

**Peanut9199** · 07-03-2007, 10:26 AM

I've sold 15 last year and 6 so far this year.

I've only had one problem and it was installation error and this is what Toto told the installer over the phone and was fixed in 10 minutes.

"I've run into this problem before. In every case like this, it has been an installation problem. In fact, I can be certain that the problem is related to the small spring clip for the washlet supply hose. That clip is either lost, missing, or is not properly installed."

**Terry** · 03-07-2008, 09:11 AM

Everything out of the box.

To buy in the Seattle area

Template for drilling the floor.

**bigbird** · 03-07-2008, 01:56 PM

One word sums up this toilet....Wow!

If I could afford one it would be in my ensuite tomorrow.

**nyc6035** · 09-15-2008, 06:52 PM

Originally Posted by Terry

In the box comes a special shutoff for the braided hose.
Normally it would be angle more toward the bowl, but the bowl set too close for that.
The specs call for about 11.5" toward the left.

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You imply above that for the pictured install you went for a less than 11.5" OC from the middle of the toilet flange to the water supply. My question is...in looking at the drawings it appears at the base that the toilet is only 5.5" wide from center to either side. Why are they asking for 11.5" offset? I have about 8" to work with (small bathroom - even with all the drywall pulled back to get at the piping)....based upon your experience is 11" necessary? Would 8" (likely) work? While I'm at it, the schematic is also suggesting 6" from the floor for the water supply...I can see some part of that would be necessary due to the 'nose' of the fitting...but is that much truly necessary?

Thanks in advance!

**Terry** · 09-16-2008, 12:29 AM

The ones I installed had the water closer than the suggested distance.
Unless someone knows before the drywall is installed that the Neorest is to be installed, it's doubtfull that it will be at 11.5"
That being the case, you just do the best you can, with what you have.
8" should work on the supply.
Sometimes you can move the line outside of the wall too.

**jadnashua** · 09-16-2008, 07:39 AM

Keep in mind that code requires 30" minimum, 15" either side of centerline for a toilet...8"? Hope there's more and that's just a restriction because of in-wall things.

**nyc6035** · 10-12-2008, 06:19 AM

Well I've completed installation of two of these in my home over the last few of weekends. It was a challenge because I: had to run electric; did in fact move the water lines out; found I needed dedicated power to the units as my lights in the bathroom were flickering (when using the dryer feature) after I finished the first install.

So after running a feeder cable through the basement and running the lines up...I was all set.

The install of the toilet itself was straight-forward. The biggest challenges were drilling through the ceramic tile floor (with a 2" mortar base) and the use of the supplied self tapping screws. I wound up stripping the self tapping screws (7 out of 8 times) and substituted tapcon screws instead. That worked fine.

The rest of the install went great...with the second unit taking waay less time than the first.

The unit itself it great. I've had the first unit in for a couple of weeks and only once has the system not cleared 100% of the debris in the first flush...and that 1 time it missed just 1% or so.

Good luck all you DIYers.

**Reader Review** · 11-11-2008, 02:59 PM

Hi Terry.

I wanted to let you know that I FINALLY got my new toilet installed. I love it!

Everything seems to be working fine and I’m enjoying playing with all the features. The only problem we had was getting the power line in. I need some wall repair now before the whole job is complete.
Steve
Portland OR

**Gizmo** · 02-07-2009, 06:45 AM

Hi

Is it possible with minor modification to use two sources of water with a TOTO Neorest toilet ?

I would like to use Grey water for the toilet flush and potable water for the washlet on the toilet.

thanks

**seaofnames** · 02-07-2009, 10:08 PM

Terry, since the toilet is so close to the plug, wouldnt you want/prefer to have a GFCI to plug into incase of some problem with water spray/mess etc. ?

Very nice install though.

**Terry** · 02-07-2009, 10:49 PM

Most bathrooms have the GFI at the panel.
It's code to GFI the bathroom circuit, so adding a second GFI wouldn't make much sense.

**avocats** · 11-24-2009, 12:02 AM

We love our 500. But the power went out and the power and remote haven't reset. We can't find the manual right now; I know this happened before but it resolved itself. Any ideas?