I signed up with a company called Snocap (www.snocap.com) to promote and distribute my music online. Unfortunately, when I tried to upload my mp3 files, there was an error message saying that the files were invalid. I've uploaded these same files on other websites and they are just fine.
I tried to contact them via e-mail, but never got a response. They say to just contact them at any time to cancel your account. So I tried to contact them to cancel my account...and again... and again... and again. I've sent them several e-mails, but I've only received automated e-mail responses telling me to check their FAQ's.
They have my bank account and routing numbers and I don't want them to have that info. I tried just erasing those numbers in my account, but it wouldn't let me do it.
Who do I report this company to?