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Thread: Help grohe rough in valve won't turn off

  1. #1
    HnadyMan Jamesv's Avatar
    Join Date
    May 2007
    Location
    Sunnyvale California
    Posts
    1

    Default Help grohe rough in valve won't turn off

    Hello, I replaced the lever adaptor in a grohe shower the valve is #35251
    everything was great. 2 hours later the shower starts running. I keep resetting the adaptor but it seems the stem in the valve (brass). is busted. the ater continues to run no matter which way I turn it. Any suggestions out there?
    Thanks
    JamesV

  2. #2
    Customer Service Manager Plumbing Wholesale Peanut9199's Avatar
    Join Date
    Apr 2007
    Location
    Ontario, Canada
    Posts
    876

    Default

    I have had customers who had problems with this type of rough-in and the handle slipping.
    There is a way to fix it but you need some o-rings 2 of a #01 224 000.
    Grohe should be able to send you no charge if you explain the situation.

    I have the instructions on how to fix but it won't upload here.
    You can e-mail me you address and i can e-mail it to you.
    peter@kleininternational.ca

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