(206) 949-5683, Top Rated Plumber, Seattle
Results 1 to 8 of 8

Thread: my new Toto Drake toilet is leaking - trickling

  1. #1
    DIY Junior Member Ivory123's Avatar
    Join Date
    Apr 2007
    Location
    Ohio
    Posts
    5

    Unhappy my new Toto Drake toilet is leaking - trickling

    My new Toto Drake toilet (4-days old) is leaking, and I'm guessing (as a non-professional) that the flapper contact is not making a good seal.

    (1) Water enters the open pipe in the middle of the tank that sits on top of the toilet, from a rubber hose coming from a bright blue plastic piece, and (2) The water level drops a little over an inch.

    Thiis continues in a sustained fashion until the tank is empty.

    There is a little slack in the chain that goes to the flapper.

    I have a Five Year Limited Warranty which gives an 888-number to call, but it's only 7:00 a.m. and I doubt anyone is there yet.
    Last edited by Ivory123; 04-17-2007 at 04:06 AM.

  2. #2
    Plumber Cass's Avatar
    Join Date
    Nov 2005
    Location
    Ohio
    Posts
    5,984

    Default

    Have you disassembled the flapper ans inspected it and the flapper seat? You may find something simple like tape or something not allowing a proper seal.

  3. #3
    DIY Junior Member Ivory123's Avatar
    Join Date
    Apr 2007
    Location
    Ohio
    Posts
    5

    Default yes

    Quote Originally Posted by Cass
    Have you disassembled the flapper ans inspected it and the flapper seat? You may find something simple like tape or something not allowing a proper seal.
    Yes, I inspected it and found no tape or anything that apparently would interfere with the seal. I did find a number "9" and "Toto" on the top of the flapper, which is a bright red.

    After the tank empties, I picked up the flapper with my fingers and let it drop. This produced a nice "thud" sound.

  4. #4
    Plumber Cass's Avatar
    Join Date
    Nov 2005
    Location
    Ohio
    Posts
    5,984

    Default

    Did you run your finger lightly on the flapper seat to feel for any bumps / problems that might not be readly visable with the eye?

  5. #5
    DIY Junior Member Ivory123's Avatar
    Join Date
    Apr 2007
    Location
    Ohio
    Posts
    5

    Default yes

    "Yes," I ran my fingers around both the flapper and the plastic (white) flange at the bottom, in the middle of, the toilet tank. I didn't notice any bumps or "anything."

  6. #6
    Plumber Cass's Avatar
    Join Date
    Nov 2005
    Location
    Ohio
    Posts
    5,984

    Default

    I would try a Korky flapper and see if it makes any difference.

  7. #7
    DIY Junior Member Ivory123's Avatar
    Join Date
    Apr 2007
    Location
    Ohio
    Posts
    5

    Default back to Normal

    Maybe lifting the flapper and letting it "thud" did the trick. Or did running my finger around the bottom flange and the bottom of the flapper bring about the desired results? For whatever reason, my new Toto Drake doesn't leak now, and things are back to normal.

    (I capitalized "normal" because a friend of mine was from Normal, Illinois and, on occasion, he did "get back to Normal.")

  8. #8
    Plumber Cass's Avatar
    Join Date
    Nov 2005
    Location
    Ohio
    Posts
    5,984

    Default

    You may have inadvertantly knocked off what ever was causing the problem without knowing it

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •