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Thread: Anyone ever use Bathfitter?

  1. #1
    DIY Junior Member Mike B's Avatar
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    Default Anyone ever use Bathfitter?

    I'm interested if anyone has ever had Bathfitter do their tub/shower where they put a new tub/shower over the old one. If so, what are your thoughts about the job they did? Thanks

  2. #2
    Moderator & Master Plumber hj's Avatar
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    Default liner

    I had a motel for a customer once who had them installed over all their tubs. After a year or so, a lot of them felt like you were walking or sitting on a water bed because water got between the two tubs and could not get out.

  3. #3

    Default Get a good installer.

    I have a bath liner business (not Bathfitter). We use 3 different seals to prevent water from ever getting in-between the old tub and new liner. There are many installers out there that skimp on those seals so they can save a few bucks. I use BCI tub liners and products in my business. They have the thickest materials and come with a lifetime warranty.

  4. #4
    DIY Member coz's Avatar
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    Default

    Go for it, if you dont mind your house looking like motel 6. A friend of mine had bathfitters come to his house.they wanted like 3000 for the job. I put in a new 3 piece for 1200

  5. #5

    Default

    A girlfriend had it done, really looks awful.

  6. #6
    Master Plumber Dunbar Plumbing's Avatar
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    Default

    They are notorious for burying and retrofitting the drains and faucets that are still existing in the walls and then just replacing the trim.

    This can lay blame partially back to the homeowner for not doing their homework and figuring that sort of thing out before making the commitment.

    Last 2 times I've been behind them:


    Clogged drain <> company swore nothing went down the drain during their work, even though I was pulling back pieces of tile and mortar

    Clogged drain <> old house with linkage type drain that there is no way you'll get a cable down the overflow. If that situation was addressed beforehand, would of been an easy task

    I actually like their nearly seamless product...you cannot buy it off the shelf and fiberglass fades and becomes brittle over time. Acrylic is good but I'm going off of what I see and work with over the years.

    I just did a faucet replacement in front of a company similar to the above and they did a great job on the product.....until the glass door installer cracked the product when he drilled to set the track. Acrylic finish and looked easy to clean with very insignificant seams.
    Read what the end of this sentence means.

  7. #7

    Default

    If anyone cares you can check out:

    californiabathliners.com/jobs

    for some before and after photos of tub/wall liners. I must stress the fact that these are NOT Bathfitter or Re-Bath products. The pictures are from recent installations.

    I use BCI products.
    Last edited by cbl; 03-02-2007 at 12:28 PM.

  8. #8

    Default

    There is 2 ways of getting a new looking tub 1st is refinishing cost between $275-350 depending on where you are at. Next is bathtub liners, and I am not sure what they cost but I think it is about $1000.
    Either way you go check not only the dependability of the company but ask around your area of problems with liners. A good installer is just that and I have heard good things about them. I would check with the BBB and not only check present complaints but even past ones.
    A poor refinishing job will peel and a poor tub liner will come off too.

    In my opinion I would find an installer for a company called BCI acrylics, I have seen the plant and the products that the plant puts out and they are far superior than most. Installers are trained for 1 full week on the job and not in the classroom and everything is hands on training not just talking and trainer showing.

    Just food for thought, if you like the tub refinish it! Otherwise it is just like aluminum siding was in the 70's your are just putting a piece of tape on an open wound.

  9. #9
    DIY Junior Member sfphoenix75's Avatar
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    Default

    Would you consider installing a new tub and surround? Sterling makes a great product available at the box stores - runs between $350 - $600 depending on the model. Installation would take some work (or extra money) but you end up with a better finished product than the re-fitters.

  10. #10
    DIY Member Dan Pick's Avatar
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    Default

    Quote Originally Posted by hj
    I had a motel for a customer once who had them installed over all their tubs. After a year or so, a lot of them felt like you were walking or sitting on a water bed because water got between the two tubs and could not get out.
    If water ever gets between the original tub and liner it is 100% percent installation error. If these were Bath Fitter units they have a lifetime warranty and the Bath Fitter franchise should be contacted for immediate replacement.

  11. #11

    Default

    NOTICE TO ALL CURRENT AND FUTURE BATH FITTER CUSTOMERS

    We recently became aware of this website and wish to assure all writers that Bath Fitter is deeply committed to providing excellent customer service through each of its more than 200 locations. We enjoy a better than 99% customer satisfaction rate and are working hard for that last fraction of a percent.

    If you think you’ve been treated unfairly by a Bath Fitter franchisee, please contact us directly so we can do whatever we can to help you resolve your issue.

    Bath Fitter
    1-800-892-2847
    infobath@bathfitter.com

  12. #12

    Talking

    I had Bathfitters come in and do my tub. My house was built in 1940 and I'm very picky about the work that's done and the results. Nothing in my house has ever gone as planned and you should always count on double the time and trouble with any repair and remodel. I don't think that the house likes to be worked on! LOL Bathfitters did a great job despite the grimlins that live and prosper here, and I still am loving it. Have had the tub in for three years now.

  13. #13
    DIY Member plumbtired's Avatar
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    Thumbs up Bathfitters did well but they are VERY expensive!

    We had Bathfitters do our main bathroom. It turned out beautifully. Since we don't use this room much, we ASSUME the job was well-done and will hold up. We noted that a "ton" of caulk was used to seal the tub and surround, giving us confidence that there will be no leaking behind the acrylic tub and wall surround. It's a vast improvement over the former yukky pinkish ceramic tile with bad grout and a chipped tub. The acrylic surround looks terrific.

    Bathfitters had a certified plumber come in before they started, and he replaced the incoming piping, wall board (that he ripped out to get to the old plumbing), and the old faucet and shower fittings.

    We did not shop around and should have, perhaps finding a much cheaper "fix" for our cruddy tub area. But, even though we paid "through the nose" for Bathfitter's to improve our tub area, we are quite pleased with the workmanship. However, we were made aware, after our job was completed, that the same Bathfitters franchise had made a better deal for a neighbor, cutting some $1500 off his tub cover and wall surround job. This left a bad taste in our mouths as we felt we had not been fairly treated. After all, our money is as good as anyone's else's...

    We have had only one complaint about the Bathfitter installation and product: the clear glass doors had murky-looking glass that we could not get clean. [We felt the installer should have cleaned the doors after he put them in...] When I phoned Bathfitters about this, some months later, they offered to come out and look it over but suggested first that we use their recommended product for cleaning glass, Hope's Perfect Glass. This product solved the problem, taking the manufacturer's oily scum off the glass...we are happy campers now!
    Last edited by plumbtired; 01-18-2008 at 03:31 PM.

  14. #14

    Default Creative Bath System Cheaper Then Nu-Bath, Bath Fitter, Master Bath

    Just Like to say I used Creativebathsystems.com


    I'm very pleased with my system and it quality. Bob was a pleasure to deal with. Definitely recommend them

    Received numerous quote & Creative Bath System was by far less expensive.
    They installed my Bath Tub Liner & Walls Surround in one day for $ 2150.00




    Lisa Taruno

  15. #15
    Moderator & Master Plumber hj's Avatar
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    Default price

    When you buy a car, whatever you pay is directly related to your bargaining skills, and reluctance to buy at that particular moment. Your neighbor might pay more, or less depending on his skills. Your Bathfitter installation was the same way. If you had shown a little more reluctance to having it done immediately, the price would have started decreasing. The more resistance on your part, the lower the price on their side. Just have a water softener company come to your house and see how much you can save, and how many "amenities" they will offer to get you to buy one. And even then you will pay way too much for it.

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