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First of all, let me thank all the members of this forum. Because of you, I am much closer to reaching an acceptable outcome to this situation.

Secondly, if this forum doubles as a venue for...

Terry,

You are correct about 1/8" - 1/4" being incorrect. That's what the Moen representative told me on the phone yesterday "off the top of her head." I just called back and had the rep look it...

I am certainly not "one of those customers." My SO and I have had everything go wrong in our remodel: from tile installation in the bathrooms to the wood floors to the kitchen cabinets and now this....

Should this incorrect positioning of the valve be obvious to a reputable plumber? My plumber is licensed and all, but when I kept saying the handle looked "wrong" sticking up off the wall plate he...

Hello:

As part of a whole house remodel, we reno'd 3 bathrooms. The master shower has 2 sets of trim handles--1 for the showerhead and 1 for the jets. All in all, we have 4 sets of shower handles....