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Much thanks to all of you for your expert help! I will look for these parts recommended by HJ at a local plumbing store.

Thanks Terry. I think we'll have to replace some of the toilets at the hotel.

On the other hand, for the past few days, I have found out that most of our "silent leak" problems come from the...

I have just measured the height of my toilets, they are about 20 inches. I can't go higher than 25 inches because the toilet will touch the board.

Does anybody know where I can find cheap...

Thanks HJ. You're exactly right, they are Case/Briggs low boys. I'm just wondering what "seat" and "disc" are? I 'm guessing you're saying that "stem" = "metal rod"... And where would I be able to...

No, I'm serious. Our toilets use 5 gallons a flush. The real problem lies in the silent leaks. So if you know of a place we could purchase rebuild kits for these toilets I'd really appreciate that.

You read it right. I got a $20,000 water bill recently and it's all due to leaky toilets. I am a manager at a 160 room hotel. All toilets are about 40 years old (pictures attached).

I found out...