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    Thank you, HJ. I see this "O" ring on the diagram...

    Thank you, HJ. I see this "O" ring on the diagram Terry sent me (thanks Terry!), but where is the cartridge located? And I can't get that top part that's labeled "Spout Retainer Kit" (above the ring)...
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    So, does anybody know how I can fix this problem?

    So, does anybody know how I can fix this problem?
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    Water spewing out of faucet handle

    Last night I lifted the handle of my kitchen faucet and water spewed out. It's going all over the counter and onto the floor. We have to use the bathroom sink. Can anybody tell me how to fix this?
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    The plastic handle broke, and there's a little...

    The plastic handle broke, and there's a little cap I didn't know about, that you have to pry off, and then you can unscrew the whole thing. I thought I somehow had to pry off the entire handle, and I...
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    Shower Suddenly Stopped Working

    After my shower this morning, I heard dripping water, so I turned the shower handle farther to the right to stop the dripping. But it didn't stop. I turned it to the left, but there was no water...
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