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Thanks for all the tips! I'm not sure which straw broke the camel's back, but I sprayed some more CLR in there, gave it about 30 min and then tapped on the ring with a hammer. Then I clamped down...

Yep...definitely meant the chrome retaining ring. It isn't budging at all. I can get a big pipe wrench around it, but when I try to turn it, the whole fixture starts to move.

I have a shower head that leaks pretty bad when it is turned off. I purchased a replacement cartridge and have been looking online for how to replace the part. I can take everything apart OK,...